Summary
Overview
Work history
Education
Skills
Timeline
Generic

James Samuel

Hanwell,London

Summary

Experienced Dual Fuel Engineer with focus on safety and customer satisfaction. Skilled in diagnosing , ensuring energy efficiency, and delivering top-notch service. Improved system reliability and reduced downtime through proactive maintenance and problem-solving.

Overview

31
31
years of professional experience

Work history

Duel Fuel Engineer

Gas Care
North Yorks, North Yorkshire
2025.04 - Current
  • Readied workplace with necessary tools before commencing each project resulting in improved productivity.
  • Managed emergency situations effectively, ensuring minimal disruption to customers' energy supply.
  • Replaced faulty parts promptly, minimising downtime of energy supply in homes and businesses alike.
  • Updated old meter systems with smart meters, increasing accuracy in readings taken by clients.
  • Tested equipment regularly, ensuring optimal operation of dual fuel systems.
  • Provided advice to customers on energy usage, supporting their cost-saving efforts.
  • Adapted quickly to changes in technology within the industry, maintaining up-to-date skills and knowledge.

Duel fuel engineer

EDF ENERGY
Bexleyheath , London
2017.09 - 2025.01
  • Readied workplace with necessary tools before commencing each project resulting in improved productivity.
  • Developed explosive ordnance materials for military use according to precise specifications.
  • Examined project plans and locations to identify and mitigate potential hazards.
  • Conducted thorough inspections for identifying and rectifying faults within dual fuel systems.
  • Ensured safety by rigorously adhering to compliance standards for dual fuel installations.
  • Managed emergency situations effectively, ensuring minimal disruption to customers' energy supply.
  • Adapted quickly to changes in technology within the industry, maintaining up-to-date skills and knowledge.
  • Replaced faulty parts promptly, minimising downtime of energy supply in homes and businesses alike.
  • Installed new gas and electric meters to enhance energy consumption monitoring.
  • Maintained accurate records of all work carried out, aiding future servicing needs.
  • Updated old meter systems with smart meters, increasing accuracy in readings taken by clients.
  • Tested equipment regularly, ensuring optimal operation of dual fuel systems.
  • Consistently arrived at work on time and ready to start immediately.
  • Carried out day-to-day duties accurately and efficiently.
  • Provided advice to customers on energy usage, supporting their cost-saving efforts.

Prison officer

HMP
Feltham , Middlesex
2005.08 - 2017.08
  • Identified and neutralised security threats in line with official policy.
  • Participated in rehabilitation activities to promote reintegration into society.
  • Supported inmates with personal issues, assisting their emotional well-being.
  • Fostered positive relationships with inmates through consistent communication and respect.
  • Ensured prisoner safety with regular cell checks.
  • Handled difficult situations calmly, ensuring minimal disruption within the facility.
  • Built respectful but assertive relationships with prisoners, utilising innate negotiation abilities to maintain peace and promote positive environments.
  • Escorted new prisoners to designated cells and locked them in.
  • Diligently supervised prisoners throughout shifts including during meal times, recreation periods, sport and work assignments.
  • Mentored individuals to minimise likelihood of re-offending.
  • Kept accurate and timely data in prisoner records and carried out other administrative duties.
  • Performed spot checks to assess compliance to regulations and provide deterrence.
  • Identified detainees in need of specialised health and wellbeing support.
  • Identified vulnerable people in custody and handled instances of self-harmin accordance with SPS Talk To Me protocols.
  • Encouraged prisoners to participate in work and education programmes.
  • Managed conflict situations between inmates, maintaining a harmonious environment.
  • Patrolled prison areas to prevent escapes and unauthorised access for secure premises.
  • Performed thorough searches of prisoners and cells to reduce contraband items.
  • Responded effectively to emergencies by utilising established protocols.
  • Received, inducted and discharged prisoners following established procedures.
  • De-escalated threatening behaviours, using restraint techniques when necessary.

Airport security agent

A.D.I
Heathrow , Middlesex
2002.04 - 2005.08
  • Ensured safety by thoroughly screening passengers and luggage.
  • Assisted in emergency response drills, improving readiness of the team.
  • Employed covert surveillance to monitor individuals and gather evidence of violations.
  • Identified safety risks by analysing reports and camera footage.
  • Implemented strict baggage checks to avoid transfer of illegal items.
  • Carried out body searches and baggage searches on passengers and staff.
  • Performed thorough cargo checks and inspections to uncover contraband.
  • Screened passengers and belongings to clear for boarding.
  • Checked staff ID and passenger boarding cards before granting access to secure areas.
  • Ensured passenger comfort by explaining security procedures clearly.
  • Remained calm and professional under pressure to responsibly handle security emergencies.
  • Carried out regular patrols around airside and landside locations, access control and passenger and x-ray screening.

General assistant

TRS
Southall , Middlesex
1995.09 - 2002.03
  • Partnered with management to implement processes and complete special projects.
  • Dealt with complaints professionally leading to swift problem resolution.
  • Handled cash transactions accurately, enhancing financial integrity.
  • Worked on till operations efficiently reducing queues at the checkout.
  • Checked and processed incoming deliveries, unpacking and storing with care to avoid stock damage.

Education

Low pressure gas training

Logic4training Ltd
Luton
2022-09

Electrical, Electronics and Communications Engineering

Logic4training
Northolt
2017-11

GCSEs - English maths geography

Ealing green high school
Ealing Broadway
1989-06

Skills

  • Instrument testing
  • Electrical engineering proficiency
  • Effective communication
  • Diagnostic Testing
  • Decision making
  • Site clean up
  • Smart meter expertise
  • Energy efficiency knowledge
  • Gas leak detection
  • Dual fuel meter installation
  • Flexible working hours
  • Smart metering equipment handling

Timeline

Duel Fuel Engineer

Gas Care
2025.04 - Current

Duel fuel engineer

EDF ENERGY
2017.09 - 2025.01

Prison officer

HMP
2005.08 - 2017.08

Airport security agent

A.D.I
2002.04 - 2005.08

General assistant

TRS
1995.09 - 2002.03

Low pressure gas training

Logic4training Ltd

Electrical, Electronics and Communications Engineering

Logic4training

GCSEs - English maths geography

Ealing green high school
James Samuel