Summary
Overview
Work history
Education
Skills
Personal Information
Timeline
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James Meek

Thurso

Summary

Dedicated and versatile professional with a background in customer service within the Hospitality & Catering industry, showcasing expertise in managing diverse tasks efficiently. Possess proven skills in multitasking and thriving in fast-paced environments, with a focus on delivering exceptional customer experiences. Experienced in providing comprehensive personal care and support, reflecting strong organizational abilities. Adept at balancing caregiving responsibilities with professional commitments. Demonstrated leadership as an Employability Coach, fostering a positive work environment and ensuring the well-being of team members. Proficient in various software applications and possess fast and accurate keyboard skills. Enthusiastic about IT and computer gaming, reflecting adaptability and a passion for continual learning. Seeking opportunities to leverage my skills and enthusiasm in a challenging and growth-oriented environment.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work history

Support Worker

Key Housing
04.2024 - 08.2024
  • Experienced and compassionate Support Worker with a proven track record in delivering exceptional care to individuals with diverse needs
  • Proficient in handling medication management, providing personalized assistance, and supporting clients in their everyday activities
  • Adept at coordinating schedules, managing household tasks, and ensuring a safe and nurturing environment
  • Committed to offering empathetic and reliable support, promoting clients' dignity, independence, and overall well-being.

Barista/Customer service

Thurso Community Cafe
08.2021 - 03.2024
  • Excelled in customer service, taking and delivering orders promptly and efficiently
  • Served as a Barista, creating a variety of beverages to high standards
  • Demonstrated leadership as an Employability Coach, aiding volunteers in need, creating a secure working environment, and ensuring everyone's well-being
  • Attained Level 2 Modern Apprenticeship in Hospitality Services at SCQF Level 5, showcasing multi-skilled expertise in food preparation and cooking
  • Upheld excellent food safety and hygiene standards (Level 1)

Customer Assistant

Ice Factor Cafe
Kinlochleven
06.2016 - 11.2017
  • Delivered friendly customer service, managed orders, waited tables, and maintained cleanliness in a bustling café environment
  • Assisted in kitchen operations, including food preparation and plating
  • Received and organized stock deliveries, managed dishwashing, and maintained kitchen and serving areas.

Education

Completed education to Standard Grade Level. -

Wick High School
01.2011 - 01.2015

Skills

  • Proficient in Microsoft Word, internet navigation, and email applications
  • Fast and accurate keyboard skills
  • Personal care
  • Activities of Daily Living
  • Medication Administration
  • Care management
  • Meal preparation
  • Community engagement
  • Social care
  • Finance management
  • Daily living assistance
  • Mental health support
  • Advocacy
  • Documentation management

Personal Information

Hobbies: Passionate about IT and computer gaming, which played a significant role in my recovery from a car accident., Enthusiastic about caring for family pets.

Timeline

Support Worker

Key Housing
04.2024 - 08.2024

Barista/Customer service

Thurso Community Cafe
08.2021 - 03.2024

Customer Assistant

Ice Factor Cafe
06.2016 - 11.2017

Completed education to Standard Grade Level. -

Wick High School
01.2011 - 01.2015
James Meek