As a dedicated and empathetic professional with over 12 years of experience in the healthcare sector, I have developed a robust ability to navigate challenging situations with effective and thoughtful solutions. Known for my friendly, caring, and reliable nature, I excel in both team-oriented and independent roles, demonstrating a keen ability to take initiative when necessary. My strong communication skills enhance my interactions with the public and colleagues alike, enabling me to provide superior care and support in diverse settings. I am committed to leveraging my background to contribute positively to my clients' lives and to the goals of my employing organisation.