James Lampard
Summary
Accomplished professional with expertise in commercial tendering, pricing, and negotiation. Demonstrates strong operational skills in mobilisation and multi-site leadership, coupled with proficiency in workforce planning. Adept at governance through risk management, compliance, and audit readiness. Committed to driving organisational success through strategic planning and effective execution of business objectives.
Ambitious Operations Director with extensive experience in senior management roles. Accountable for strategic planning and objective delivery to uplift operational capabilities, achieving key business growth goals. Practical and pragmatic for hands-on team support.
Overview
18
18
years of professional experience
1
1
Certification
Work history
Operations Director
We Secure Ltd / Quantum CCTV & Networks
2024.12 - 2026.02
- Full P&L and operational leadership across guarding and CCTV units.
- Developed commercial growth strategy and strengthened tender pipeline.
- Led mobilisation and multi-site delivery improving service KPIs.
- Oversaw compliance and audit-aligned operational excellence.
Commercial Director
Woodwill Ltd
2023.09 - 2024.12
- Designed pricing models and commercial strategy improving profitability.
- Led major tender submissions and contract growth activity.
- Embedded stronger commercial governance and customer relationships.
Regional manager
Profile Security Services
South West
2018.12 - 2023.09
• Managed three regions (£7.8m portfolio, 10,000 weekly hours).
• Full P&L ownership and senior engagement with major clients.
• Mobilised major new contracts including Bournemouth University.
Customer Services Manager
Profile Security Services
South West
2016.04 - 2018.12
- Managed £5.5m portfolio delivering 5,500 weekly hours.
- Led forecasting, procurement, re-tenders, and performance improvement.
Contracts Manager
Corps Security
2008.06 - 2016.04
- Managed 35 contracts (£2.5m value, 3,000–5,000 weekly hours).
- Led negotiations, bids, amendments, and contract performance improvement.
Education
GCSEs - English & Maths
Wyvern Community School
Skills
- Commercial: Tendering
- Pricing
- Negotiation
- Operational: Mobilisation
- Multi-site Leadership
- Workforce Planning
- Governance: Risk Management
- Compliance
- Audit Readiness
Certification
- Institute of Leadership & Management (ILM)
- Level 4 Information Security Management (ISO 27001)
- Level 4 Security Risk Management
- C
- CURE 9000 Operator | Emergency First Aid | SIA Licence
Accomplishments
- Managed portfolios up to £7.8m with full P&L accountability.
- Mobilised major university and critical infrastructure contracts.
- Improved retention and KPIs through performance-led delivery.
- Led tendering and pricing strategy supporting sustainable growth.
Additional Career Highlights
- Regional Manager – Profile Security Services: Managed three regions with 10,000 weekly hours and £7.8m portfolio.
- Customer Service Manager – Profile Security Services: Delivered service improvements across a £5.5m portfolio.
- Contracts Manager – Corps Security: Oversaw 35 contracts worth £2.5m, ensuring compliance and performance.
Timeline
Operations Director
We Secure Ltd / Quantum CCTV & Networks
2024.12 - 2026.02
Commercial Director
Woodwill Ltd
2023.09 - 2024.12
Regional manager
Profile Security Services
2018.12 - 2023.09
Customer Services Manager
Profile Security Services
2016.04 - 2018.12
Contracts Manager
Corps Security
2008.06 - 2016.04
GCSEs - English & Maths
Wyvern Community School