Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

James Halstead

Poynton, Stockport,Cheshire

Summary

Looking to work as a steward or customer service representative part time. On a part time PGCE where I can be flexible when I can work in between placements. Extensive customer facing experience, people management and interpersonal skills from working in schools, covid testing sites, business facing roles and food service.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Trainee Teacher (KS2)

St Andrews C of E Junior School
Hadfield, Derbyshire
03.2026 - 05.2026

Supported groups of children with a wide range of needs, building positive relationships, keeping routines running smoothly and communicating clearly with pupils, staff and families. Handled challenging situations calmly, followed safeguarding and confidentiality procedures, and created a safe, welcoming environment for everyone.

Trainee Teacher (EYFS)

Seymour Park Community Primary School
Manchester, Greater Manchester
03.2026 - 03.2026

2 week placement

Trainee Teacher (KS2/KS1)

Tintwistle C of E Primary School
Tintwistle, Derbyshire
02.2026 - 02.2026

2 week placement

Trainee Teacher

Hadfield Infant School
Hadfield, Derbyshire
10.2025 - 12.2025

Supported groups of children across a range of activities, keeping them engaged, safe and included while communicating clearly with pupils and staff. Built strong relationships, handled behaviour calmly and confidently, and helped maintain a positive, well‑run environment during lessons, Forest School sessions and school trips.

English Language Teacher

ILA Vietnam
Ho Chi Minh City, Vietnam
07.2022 - 07.2025

Worked with 4 to 25 year olds with staff from around the world while teaching across 26 centres in the heart of Ho Chi Minh City, adapting quickly to new environments, routines and expectations. Built strong relationships, communicated clearly across cultures and kept sessions running smoothly, showing flexibility, confidence and professionalism in constantly changing settings.

EF China

English Language Teacher
Foshan, Guangdong , China
04.2021 - 04.2022

Taught local learners while relocating from Shanghai (2 months) to Foshan (10 months), adapting quickly to two different cities, operating systems, centres and ways of working. Worked closely with an international staff team, building strong relationships, communicating clearly and staying flexible and professional as I adjusted to new procedures, expectations and environments.

Customer Service Representative

G4S
Manchester, Greater Manchester
11.2020 - 04.2021

Worked with NHS mobile testing teams across multiple sites, adapting quickly to new locations, staff groups and daily procedures. Guided members of the public through the COVID testing process both in their cars and at walk‑up stations, giving clear, calm instructions and supporting people who were anxious or unsure. Followed strict safety, security and infection‑control protocols, maintained accurate standards, and completed all required NHS training. Built positive working relationships with different teams each day, staying flexible, reliable and professional in fast‑changing environments.

Account Manager

J Fox Sox
Manchester
11.2009 - 10.2019

I managed a portfolio of European sales accounts, working with both major high‑street retailers and independent stores, and taking responsibility for maintaining strong client relationships and meeting commercial targets.

My role involved regular international travel, including visits to factories in the Far East to monitor production, resolve issues on site and maintain high quality standards.

I also organised and attended major European trade shows twice a year—such as the Gift Fair, Premier Vision and Ambiente, met buyers and members of the public, and generated new commercial opportunities.

Alongside this, I handled day‑to‑day account management, coordinated with global teams and suppliers, and consistently exceeded annual sales targets. I progressed into this position after earlier roles as Merchandising Assistant and Merchandiser, giving me a strong foundation in product development, communication and operational responsibility.

Cashier and Server

Nandos
Manchester
10.2006 - 11.2009

Worked part‑time as a cashier and waiter at Nando’s during university, serving customers in a fast‑paced environment and handling payments accurately. Built strong rapport with guests, managed queues during busy periods and supported the team with floor service, cleaning and customer enquiries. Stayed reliable, friendly and adaptable across shifts.

Education

PGCE - Primary Education

University of Manchester
Manchester
01-2027

CELTA - Teaching English as a Foreign Language

British Study Centres
Manchester
01-2020

Bachelor of Science - International Fashion Marketing

Manchester Metropolitan University
Manchester
01-2009

Diploma of Higher Education - Art Foundation

Stockport College
Stockport
01-2004

A-Levels - A Levels

Poynton High School and Sixth Form College
Stockport, SKP
01-2003

GCSEs - GCSEs

Poynton High School and Sixth Form College
Stockport
01-2001

Skills

  • Communication and public interaction
  • Adaptability in fast‑changing environments
  • Safety, security and compliance
  • Teamwork with diverse groups
  • Customer service and public‑facing experience
  • Organisation and responsibility

Certification

Safeguarding and Child Protection - Level 2(Pass), 1.5 hours, Hays - Thrive for education, 2025.

Female Genital Mutilation (FGM) and preventing FGM Virtual College by Netex, 2026.

Reading for Pleasure, 6 months (part time), The Open University, 2026.

References

  • References available on request

Timeline

Trainee Teacher (KS2)

St Andrews C of E Junior School
03.2026 - 05.2026

Trainee Teacher (EYFS)

Seymour Park Community Primary School
03.2026 - 03.2026

Trainee Teacher (KS2/KS1)

Tintwistle C of E Primary School
02.2026 - 02.2026

Trainee Teacher

Hadfield Infant School
10.2025 - 12.2025

English Language Teacher

ILA Vietnam
07.2022 - 07.2025

EF China

English Language Teacher
04.2021 - 04.2022

Customer Service Representative

G4S
11.2020 - 04.2021

Account Manager

J Fox Sox
11.2009 - 10.2019

Cashier and Server

Nandos
10.2006 - 11.2009

PGCE - Primary Education

University of Manchester

CELTA - Teaching English as a Foreign Language

British Study Centres

Bachelor of Science - International Fashion Marketing

Manchester Metropolitan University

Diploma of Higher Education - Art Foundation

Stockport College

A-Levels - A Levels

Poynton High School and Sixth Form College

GCSEs - GCSEs

Poynton High School and Sixth Form College
James Halstead