James Haddon
Birmingham ,United Kingdom
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Friendly professional with focus on customer service and administrative support. Enhances visitor experiences and ensures smooth front desk operations through exceptional communication skills and multitasking abilities. Creates welcoming environment by efficiently managing tasks and addressing enquiries promptly.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Reception assistant
Suyo
Birmingham, United Kingdom
09.2021 - Current
- Provided exceptional customer service to visitors.
- Updated appointment calendars, reducing scheduling conflicts.
- Delivered front of house duties with warm and professional manner.
- Managed front desk duties, ensuring smooth operations.
- Handled sensitive information with confidentiality, maintaining trust within the organisation.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Maintained clean reception area to provide welcoming atmosphere for guests.
- Handled cash transactions accurately eliminating discrepancies in financial records.
- Supported administrative staff with clerical tasks when needed.
Hairdresser
Suyo
Birmingham, United Kingdom
08.2019 - 08.2021
- Managed busy schedule to minimise appointment delays.
- Enhanced salon reputation with excellent customer service skills.
- Kept detailed records of customer information and services provided, maintaining continuity of provisions between stylists.
- Managed appointments and schedules to smooth workflow.
- Maintained a clean and hygienic work area for optimal health and safety compliance.
- Maintained spotlessly clean salon workstations and tools.
- Stocked hair products and equipment with excellent merchandising techniques.
- Cleaned and sterilised tools and equipment used in hairstyling services.
Education
GCSEs - English
Dame Elizabeth Cadbury school
Birmingham 06.2018 - 06.2018
NVQ Level 2 - Maths
Dame Elizabeth Cadbury school
Birmingham 06.2018 - 06.2018
Diploma of Higher Education - Art And Design
Solihull College and University Centre
Solihull 09.2018 - 06.2019
NVQ Level 2 - Hairdressing
Reflections Training Academy
United kingdom 08.2019 - 08.2021
Skills
- Memorisation and recall
- Effective communication
- Exceptional customer service skills
- Professionalism on phone calls
- Taking and recording bookings
- Money handling experience
- Stocking shelves
- Store opening and closing
Timeline
Reception assistant
Suyo
09.2021 - Current
Hairdresser
Suyo
08.2019 - 08.2021
NVQ Level 2 - Hairdressing
Reflections Training Academy
08.2019 - 08.2021
Diploma of Higher Education - Art And Design
Solihull College and University Centre
09.2018 - 06.2019
GCSEs - English
Dame Elizabeth Cadbury school
06.2018 - 06.2018
NVQ Level 2 - Maths
Dame Elizabeth Cadbury school
06.2018 - 06.2018
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