Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
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James Goldfinch

James Goldfinch

South Benfleet,Essex

Summary

Dedicated professional with a strong foundation in retail sales proficiency and exemplary customer service. Demonstrates integrity and reliability, coupled with a robust work ethic and discipline. Skilled in cash handling expertise and customer relations management, ensuring quality control standards are consistently met. Enthusiastic team player with comprehensive sales techniques and product knowledge, aiming to leverage these skills towards achieving excellence in customer satisfaction. Holds a driving licence, enhancing flexibility and commitment to career advancement.

Overview

6
6
years of post-secondary education
3
3
years of professional experience

Work history

Customer assistant

Angling direct
Rayleigh, Essex
2025.05 - Current
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Stocked shelves regularly for easy access to products by customers.
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.
  • Handled cash transactions accurately, enhancing trust between business and clientele.
  • Cross-sold related products at the point of purchase boosting overall sales volumes.
  • Ensured health and safety regulations complied within work premises at all times.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.

Warehouse operator

A to Z SafesWarehouse
South Benfleet, Essex
2024.01 - 2025.04
  • 20 hours a week flexible shifts
  • Maintained clean, safe and orderly warehouse space.
  • Completed work following safety rules for best working practices.
  • Sorted materials on warehouse racks and shelves.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Prepared items for timely dispatch and safe transportation.
  • I followed safety guidelines when operating in hazardous environments.
  • I handled Goods and Goods Out requests in line with company protocols.
  • Assisted with loading and unloading of vehicles manually and using machines.

Customer assistant

Marks & Spencer
Canvey Island, Essex
2023.10 - 2024.01

I gained valuable experience as a customer assistant, working on the shop floor and at the tills, while learning to collaborate effectively as a team in a busy Christmas period.

Education

Btec LEVEL 3 - business

USP College - Seevic Campus
benfleet
2024.09 - 2026.06

Btec LEVEL 2 - engineering

USP College - Seevic Campus
South Benfleet, Essex
2023.09 - 2024.06

GCSEs -

king John school
South Benfleet, Essex
2018.09 - 2022.05

Skills

  • Integrity and reliability
  • Work ethic and discipline
  • Enthusiasm and teamwork
  • Cash handling expertise
  • Customer relations management
  • Sales techniques and product knowledge
  • Quality control standards
  • Retail sales proficiency
  • Exemplary customer service
  • have a driving license

Affiliations

  • rugby
  • football

Accomplishments

i used to be the captain for my rugby team which shows leadership

References

References available upon request.

Timeline

Customer assistant

Angling direct
2025.05 - Current

Btec LEVEL 3 - business

USP College - Seevic Campus
2024.09 - 2026.06

Warehouse operator

A to Z SafesWarehouse
2024.01 - 2025.04

Customer assistant

Marks & Spencer
2023.10 - 2024.01

Btec LEVEL 2 - engineering

USP College - Seevic Campus
2023.09 - 2024.06

GCSEs -

king John school
2018.09 - 2022.05
James Goldfinch