Summary
Overview
Work history
Education
Skills
Affiliations
Voluntary & Community Involvement
Timeline
Generic

Kitty Hughes

Prestatyn,Denbighshire

Summary

I am a community-focused and motivated individual, looking to start a career in policing where I can make a real difference. I have a strong sense of responsibility and a genuine desire to protect and support others, which has been consistently recognised in my previous roles and personal life. My experience in customer-facing roles has developed my ability to stay calm under pressure, resolve conflict, and communicate effectively with people from all walks of life. I am actively involved in organising a local evening walking group, which helps promote both community safety and wellbeing. I am now ready to bring my values, dedication, and people skills into a policing career that serves and supports the public.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work history

Customer Assistant

Marks & Spencer
Prestatyn, Denbighshire
07.2018 - Current

• Delivered high-quality customer service, handling a wide range of enquiries, complaints, and sensitive issues professionally

• Developed a strong ability to remain calm and solution-focused during busy or challenging situations

• Worked closely with team members to maintain a safe, well-organised retail environment

• Built strong relationships with customers, promoting trust and a sense of security

Sales Assistant

Next Retail
Prestatyn, Denbighshire
07.2017 - 07.2018

• Provided personalised support to customers, often assisting with vulnerable or anxious individuals

• Conducted regular stock checks and contributed to maintaining store safety and cleanliness

• Used clear communication and active listening to meet customer needs efficiently

• Supported team operations during high-pressure sales periods, demonstrating reliability and focus

Education

A-Level - Health & Social Care L3

Llandrillo Coleg
Rhyl, Denbighshire
09.2019 - 07.2021

GCSEs - Mathematics, English, Religious Studies, English Literature, Welsh Language

Prestatyn High School
Prestatyn, Denbighshire
09.2012 - 07.2017

Skills

Key Skills

Excellent verbal and interpersonal communication

Conflict resolution and de-escalation

Community engagement and teamwork

Strong sense of responsibility and integrity

Calm under pressure and quick-thinking

High standards of professionalism and customer service

Basic knowledge of safeguarding and public safety

Culturally aware and respectful of diversity

Affiliations

  • • Enjoy spending time in nature, usually walking with my energetic Labrador • Passionate about travel and learning from different cultures — recent trip to Thailand deepened my appreciation for diverse communities • Interested in mental health and public wellbeing, and committed to leading a healthy, balanced lifestyle.

Voluntary & Community Involvement

Local Community Walking Group Volunteer

Ongoing – Evenings Weekly

• Support the organisation and safety of a local walking group that brings together people of all ages

• Promote community safety, encourage social inclusion, and assist those who may feel vulnerable walking alone

• Act as a visible, calming presence and help build trust within the community

Timeline

A-Level - Health & Social Care L3

Llandrillo Coleg
09.2019 - 07.2021

Customer Assistant

Marks & Spencer
07.2018 - Current

Sales Assistant

Next Retail
07.2017 - 07.2018

GCSEs - Mathematics, English, Religious Studies, English Literature, Welsh Language

Prestatyn High School
09.2012 - 07.2017
Kitty Hughes