James Gillians
Stevenage,Hertfordshire
Summary
Highly skilled professional with expertise in security protocols, access control systems, and incident reporting accuracy. Demonstrates exceptional proficiency in de-escalation tactics, people management, and detailed record-keeping to ensure operational efficiency and safety. Holds a First Aid certification and excels in time-efficient processes while maintaining strict adherence to security standards. Committed to leveraging these competencies to support organisational goals and uphold a secure environment.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
Front of house security officer
Sodexo/Mitie
Hitchin, Hertfordshire
02.2016 - 12.2025
Assisted with reception and security tasks in office building environment.
Handled phone calls and responded to emails efficiently.
Managed meeting room bookings and car parking arrangements.
Monitored CCTV and conducted regular patrols of premises.
Provided support during overtime for weekend events and out-of-hours requests.
Education
A-Levels - Art and Design
Oaklands College
St. Albans 09.2003 - 07.2004
GCSEs - Art and Design
Nicolas Breakspear
St. Albans 09.1998 - 07.2003
Skills
- First Aid certification
- Detailed record-keeping
- Deescalation tactics
- People Management
- Access control systems
- Time efficiency
- Security protocols familiarity
- Incident reporting accuracy
Timeline
Front of house security officer
Sodexo/Mitie
02.2016 - 12.2025
A-Levels - Art and Design
Oaklands College
09.2003 - 07.2004
GCSEs - Art and Design
Nicolas Breakspear
09.1998 - 07.2003