I am punctual, reliable and able to work enthusiastically under pressure, either within a team or alone. I am a straightforward, positive, fair person with a friendly disposition and a good sense of humour. I gain satisfaction from a good successful day. I do not feel de-motivated on a less successful day. I enjoy a new challenge and I'm enthusiastic to learn and improve.
Im currently working for a Agency called Magpie security who are based in Nottingham, however I’m based in Leicester for a company called Mattioli woods who are a wealth management company. I hold my Door supervisor licence which is in date till May 2026.
I am responsible for opening up in the mornings, making sure all staff have there access passes to enter, monitor all cctv though out the building including the main car park and entrance, checking in all visitors and contractors
throughout the day also taking in any parcels
I held various roles within HSBC over the 14.5 years from, Senior meet and greet, Senior customer service officer, cashier, universal banker and risk Quality advocate.
Being the first point of contact for the customers banking requirements, take ownership of their individual needs and deliver an exceptional customer experience.
In the last 5 years I was in the risk Quality team looking after internal risk and fraud helping the branch based colleagues delivering coaching and support.