Jacqui Hogben

Promoted to receptionist/front of house after six weeks as cleaning operative.
Managed daily interactions with Anglian Water staff, ensuring smooth sign-in processes.
Addressed specific customer requests, including printing and laminating tasks.
Developed phone confidence by answering queries and directing calls efficiently with excellent customer service skills.
Advanced to Front of House team lead after nine months, overseeing staff performance and operations.
Coordinated inbound and outbound post while managing staff absence coverage plans across three Anglian Water buildings.
Elevated to Front of House/Security line manager, responsible for security file management. Responsible for all staffs time sheets and return to works, ensuring all paperwork is sent off in a timely manor.
Conducted interviews, led appraisal meetings, and managed disciplinary actions effectively. Overseeing all staff across all three Anglian Water buildings

Managed all company accounts, including sales, purchases, and banking transactions.
Cultivated strong relationships with suppliers to ensure efficient operations.
Maintained healthy customer relationships to promote loyalty and satisfaction.

Joined Huntingdon Primary School as cleaning operative, responsible for maintaining cleanliness in reception, reception offices, and head teachers' offices while adhering to COSHH regulations.

Initially joined Spring Common School as a volunteer teaching assistant, then secured a one-year full-time position covering maternity leave.
Collaborated closely with children requiring additional support in a small classroom setting.

Acquired proficiency in till operations and cash handling as a sales assistant.
Granted responsibility of building keys for secure opening and closing procedures.
Progressed to health care assistant role after successfully passing examination.
Collaborated daily with pharmacist to provide medical advice and support.
Managed receipt and restocking of medical supplies in the pharmacy.