James Balharrie
Ayr,South Ayrshire
Summary
Experienced Waiter bringing enthusiasm, dedication, and excellent work ethic. Trained in customer service and easily adaptable to new and changing environments. Outgoing and eager to assist my peers and willing to take on any task or learn something new. Quick learning and motivated to ensure guests have nothing but a smooth stay with no problems. Organized worker with an aptitude for timekeeping. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Waiter
Glen Park Hotel
Ayr, South Ayrshire
06.2022 - 02.2023
- Used appropriate sanitizing and cleaning products to maintain hygienic kitchen and food preparation areas.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Provided friendly, courteous service, maximizing positive customer satisfaction ratings.
- Managed restaurant closing duties, from cleaning dining areas to assisting with dishwashing
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Processed cash and card payments promptly, minimizing customer waiting times and enabling swift table turnarounds.
Waiter
Ayr Racecourse
Ayr, South Ayrshire
09.2021 - 09.2022
- Worked at multiple weddings and important events so I am accustomed to working under a high-pressure situation.
- Helped prepare large tables for courses and cleared up tables whether that be to tidy up or to prepare the dance floor.
- Taking orders for large tables often having around 10 people.
- Listening and communicating with the floor manager for specific tasks
- Managed timing standards in food deliveries to minimize delays.
Education
A-Levels -
Skills
- Table service
- Efficient under pressure
- Food and beverage service
- Highly responsible and reliable
- Menu knowledge
- Efficient payment processing
- Cleaning requirements
- Table check-ins
Languages
English
Native
Timeline
Waiter - Glen Park Hotel
06.2022 - 02.2023
Waiter - Ayr Racecourse
09.2021 - 09.2022
Belmont Academy - A-Levels,
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