Front of house team member
Eat Aroi Thai Café
London
05.2023 - Current
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Elevated guest experiences by delivering tailored, personalised customer service.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Collaborated across team to achieve productivity and efficiency.
- Operated POS systems effectively, accurately processing numerous customer bill payments.
- Confidently managed customer requests by listening actively to concerns and providing positive solutions.