Summary
Overview
Work history
Education
Skills
References
Timeline

Jake Hawkins

Mansfield,Nottinghamshire

Summary

Reliable with organizational, time management and multitasking skills to work in fast food environments. Dependable in following recipes and daily cleaning procedures. Always ready to help customers and team members. Experienced Team Member bringing 2 years of related experience. Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Flexible, adaptable and hard working to ensure that customers receive only the best quality service.

Overview

2
2
years of professional experience
43
43
years of post-secondary education

Work history

McDonald's Crew Member

McDonald's
Mansfield, Nottinghamshire, Nottinghamshire
08.2022 - Current
  • Took orders at the counter and with clear communication and professionalism.
  • Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
  • Stayed up-to-date on fast food menu changes to answer customer ingredient and portion questions.
  • Worked fast and accurately to meet customer needs and service goals.
  • Acted as team player by helping colleagues finish their tasks.
  • Achieved excellent customer service by greeting customers and meeting quality expectations.
  • Trained in food safety and hygiene practices.
  • Attended to customers with friendly and accurate service.
  • Warmly greeted customers and proactively reduced wait times.
  • Prepared sandwiches and salads to recipe guidelines.
  • Greeted incoming customers, offered menu information and documented orders.

Education

GCSEs - Business

All Saints Catholic Voluntary Academy, Mansfield, Nottinghamshire
09.2017 - 06.2022

GCSEs - Design and Technology

All Saints Catholic Voluntary Academy, Mansfield, Nottinghamshire
09.2017 - 06.2022

GCSEs - French

All Saints Catholic Voluntary Academy, Mansfield, Nottinghamshire
09.2017 - 06.2022

GCSEs - English Language

All Saints Catholic Voluntary Academy, Mansfield, Nottinghamshire
09.2017 - 06.2022

GCSEs - English Literature

All Saints Catholic Voluntary Academy, Mansfield, Nottinghamshire
09.2017 - 06.2022

GCSEs - Geography B

All Saints Catholic Voluntary Academy, Mansfield, Nottinghamshire
09.2017 - 06.2022

GCSEs - Mathematics

All Saints Catholic Voluntary Academy, Mansfield, Nottinghamshire
09.2017 - 06.2022

GCSEs - Science

All Saints Catholic Voluntary Academy, Mansfield, Nottinghamshire
09.2017 - 06.2022

GCSEs - Religious Education

All Saints Catholic Voluntary Academy, Mansfield, Nottinghamshire
09.2017 - 06.2022

A-Levels - Business

All Saints Catholic Voluntary Academy, Mansfield, Nottinghamshire
09.2022 -

A-Levels - Law

All Saints Catholic Voluntary Academy, Mansfield, Nottinghamshire
09.2022 -

Skills

  • Menu memorization
  • Product knowledge
  • Point of Sale
  • Grill operation
  • Training and development
  • Closing procedures
  • Customer service
  • ServSafe
  • Staff education and training
  • Complaint resolution
  • Order accuracy
  • Time management
  • Problem-solving
  • Communication skills
  • Team building
  • Customer-focused

References

References available upon request.

Timeline

All Saints Catholic Voluntary Academy - A-Levels, Business
09.2022 -
All Saints Catholic Voluntary Academy - A-Levels, Law
09.2022 -
McDonald's Crew Member - McDonald's
08.2022 - Current
All Saints Catholic Voluntary Academy - GCSEs, Business
09.2017 - 06.2022
All Saints Catholic Voluntary Academy - GCSEs, Design and Technology
09.2017 - 06.2022
All Saints Catholic Voluntary Academy - GCSEs, French
09.2017 - 06.2022
All Saints Catholic Voluntary Academy - GCSEs, English Language
09.2017 - 06.2022
All Saints Catholic Voluntary Academy - GCSEs, English Literature
09.2017 - 06.2022
All Saints Catholic Voluntary Academy - GCSEs, Geography B
09.2017 - 06.2022
All Saints Catholic Voluntary Academy - GCSEs, Mathematics
09.2017 - 06.2022
All Saints Catholic Voluntary Academy - GCSEs, Science
09.2017 - 06.2022
All Saints Catholic Voluntary Academy - GCSEs, Religious Education
09.2017 - 06.2022
Jake Hawkins