Summary
Overview
Work history
Education
Skills
Timeline

Remi Semeraro

Peterborough,Cambridgeshire

Summary

Enthusiastic crew member offering first-class service skills. Builds customer relationships through genuine conversations and efficient order-taking. Achieves company goals with friendly and knowledgeable approach. Reliable Crew Member with dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge. Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Enthusiastic worker with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Enthusiastic about knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

1
1
year of professional experience
3
3
years of post-secondary education

Work history

Crew member

Burger King
Peterborough, Cambridgeshire
03.2021 - 08.2022
  • Flexibly took on various roles to support workflow.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Prepared food and beverages within target timeframes.
  • Trained in food safety and hygiene practices.
  • Attended to customers with friendly and accurate service.
  • Acted as team player by helping colleagues finish their tasks.
  • Supported store goals by maximising sales opportunities and providing great quality service.
  • Achieved excellent customer service by greeting customers and meeting quality expectations.
  • Shared product knowledge to answer customer questions and make suggestions.
  • Operated cash register to take payments and process orders.
  • Prepared products following restaurant portion and presentation standards.
  • Maximised restaurant cleanliness and accessibility.
  • Addressed questions, concerns and complaints of customers.
  • Maintained clean and sanitary food preparation areas and equipment.
  • Established professional relationships with peers to enhance productivity and teamwork.
  • Prepared and packaged orders with precise presentation skills.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Warmly greeted customers and proactively reduced wait times.

Education

GCSEs -

Thomas Deacon Academy, Peterborough
09.2015 - 07.2019

A-Levels - Music Technology

Peterborough Regional College, Peterborough
09.2020 - 08.2023

Skills

  • Quality Assurance and Control
  • Product knowledge
  • Complaint resolution
  • Sales strategies
  • Data entry
  • Cash handling
  • Customer service
  • Menu memorisation
  • Security procedures
  • Menu memorization
  • Order accuracy
  • Point of Sale
  • Restaurant equipment maintenance
  • Food preparation
  • Closing procedures
  • Menu item familiarity
  • Schedule management
  • Grill operation

Timeline

Crew member - Burger King
03.2021 - 08.2022
Peterborough Regional College - A-Levels, Music Technology
09.2020 - 08.2023
Thomas Deacon Academy - GCSEs,
09.2015 - 07.2019
Remi Semeraro