JAKE BROWN
Kirriemuir,Angus
Summary
Dedicated professional with a strong focus on attention to detail and safety compliance. Demonstrates exceptional time management and team collaboration skills, ensuring work efficiency in all tasks. Proficient in equipment operation, product promotion, and stock replenishment, with expertise in barcode scanning and customer service. Committed to leveraging product expertise to enhance customer satisfaction and drive business success.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Store assistant
B&M Retail
Forfar, Angus
08.2024 - Current
- Ensured products' freshness by regularly checking and removing expired items.
- Processed transactions swiftly to reduce customer waiting time.
- Assisted customers, resulting in a positive shopping experience.
- Managed inventory effectively to prevent stock shortages.
- Carried out price checks accurately for correct billing at the till point.
- Followed standard operating procedures strictly enforcing company policies and standards.
- Supported colleagues during peak hours for efficient checkout process.
- Increased sales through suggestive selling techniques.
- Directed customers towards desired merchandise successfully reducing search time.
- Improved product availability by effectively restocking shelves.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Organised displays to promote inventory and encourage customer purchases.
- Requested and checked customer IDs at checkout for age-restricted products.
- Tagged products quickly and accurately with price tags and stickers.
Kitchen Porter
Airlie Arms Hotel
Kirriemuir
06.2022 - 08.2023
- Remove rubbish and recycling regularly to keep workspaces neat and clean.
- Handle glassware and fragile items with exceptional care to prevent damages and breakages.
- Diligently report potential hazards, health risks to management, ensuring customer safety.
- Cleaned and inspected food preparation areas against safe and sanitary food-handling criteria.
- Flexibly shifted tasks in response to changing service demands, assisting other staff members to increase overall team efficiency.
- Prepared for busy periods by organising ingredients and restocking supplies in line with expected demand.
- Keep all utensils, dishes and glasses clean and ready for customer use.
- Use kitchen equipment according to manufacturer’s instructions and company safety protocols.
- Maintained cleanliness and organisation of kitchen stations and storage areas to increase team efficiency.
Apprentice Joiner
Timber Design and Construction
Kirriemuir
07.2023 - 09.2022
- Cleaning the workshop and sites
- Framing
- Varnishing
Paper boy
DC Thompson
Kirriemuir, Angus
03.2021 - 06.2022
- Organised loads, planned routes and stayed updated on customer specifications.
- Received, sorted and bagged newspapers to prepare for deliveries.
- Delivered newspapers to individual and business customers on time.
Education
SCQF Level 5 - Construction: Carpentry and Joinery
Dundee And Angus College – Arbroath Campus
Arbroath 08.2022 - 05.2023
Scottish Qualifications Certificate - National 5 English, National 5 Woodwork, National 4 Mathematics, National 4 History, National 4 Cookery, National 4 Computing
Websters High School
Kirriemuir, Angus 11.2019 - 05.2022
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Carrickfergus College
Carrickfergus, ANTRIM 09.2016 - 11.2019
Skills
- Attention to detail
- Safety compliance
- Time management
- Team collaboration
- Work efficiency
- Equipment operation
- Product promotion
- Stock replenishment
- Barcode scanning
- Customer service
- Product expertise
Reference
Paul, Denham, Lecturer – Dundee and Angus College, P.denham@dundeeandangus.ac.uk, 07944469488, Dundee and Angus College
Affiliations
- I play pool and manage my team in the local pool league
References
References available upon request.
Timeline
Store assistant
B&M Retail
08.2024 - Current
Apprentice Joiner
Timber Design and Construction
07.2023 - 09.2022
SCQF Level 5 - Construction: Carpentry and Joinery
Dundee And Angus College – Arbroath Campus
08.2022 - 05.2023
Kitchen Porter
Airlie Arms Hotel
06.2022 - 08.2023
Paper boy
DC Thompson
03.2021 - 06.2022
Scottish Qualifications Certificate - National 5 English, National 5 Woodwork, National 4 Mathematics, National 4 History, National 4 Cookery, National 4 Computing
Websters High School
11.2019 - 05.2022
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Carrickfergus College
09.2016 - 11.2019