Jagdeep Dahal
Liverpool,Merseyside
Summary
Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work. Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs. Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations.
Overview
2
2
years of professional experience
13
13
years of post-secondary education
Work History
Retail Sales Assistant
John Lewis & Partners
Liverpool, Merseyside
09.2022 - 04.2024
- Operated cash registers with accuracy and processed cash and card transactions.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Collaborated with sales managers to meet target quotas.
- Adhered to company procedures and guidelines to maintain compliance.
- Monitored and reported suspicious activity to security officer to avoid theft.
Warehouse Operative
B&M Retail
Liverpool, Merseyside
06.2023 - 10.2023
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Loaded packaged goods on to trucks for shipping.
- Moved stock around by hand, using forklift truck or lifting gear.
- Received shipments and confirmed receipt of correct warehouse merchandise.
- Cleaned and tidied work areas to meet inspection requirements.
Education
Bachelor of Science - Business
Nottingham Trent University
Nottingham 09.2001 - 06.2014
Skills
- Money handling
- Retail merchandising expertise
- Product promotions
- Face-to-face selling
- Customer service oriented
- Self-motivated
- Superb time management
- Returns
- Customer service
Languages
English
Native
Hobbies
I am a avid yoga and gym member to keep myself fit and active.
Timeline
Warehouse Operative
B&M Retail
06.2023 - 10.2023
Retail Sales Assistant
John Lewis & Partners
09.2022 - 04.2024
Bachelor of Science - Business
Nottingham Trent University
09.2001 - 06.2014
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