JADEN TRAVASSSO
Southall
Summary
A candidate that is results-driven and client-focused professional with a proven track record in sales and customer service. Strong communicator with the ability to build lasting relationships and understand client needs . Experienced in team leadership, including coaching and supervising staff, and highly capable of problem-solving in fast-paced, high-pressure environments. Committed to delivering exceptional service and achieving targets while maintaining a professional and approachable manner. Using expertise and knowledge to prepare for a career in real estate and to enhance skills to explore and understand new roles to come in the future.
Overview
4
4
years of professional experience
Work history
Maestro/Shift Leader
Caffe Nero
London
2024.09 - 2026.04
- Achieved high customer satisfaction by delivering exceptional service tailored to individual needs.
- Leveraged memorisation skills to maintain comprehensive knowledge of drinks menu and ingredients.
- Enhanced team performance through positive reinforcement and effective coaching methods.
- Assisted in placing orders for supplies and supported paperwork management for store operations.
- Aided in cash handling and banking processes.
Car Park Steward
Totally Managed Events
2022.12 - 2026.04
- Directed client reception by managing ticket verification and location guidance.
- Collaborated with traffic marshals to establish clear routes and assess client safety risks.
- Oversaw 60 - 500 vehicle flow and parking management in assigned areas to enhance operational efficiency.
Assembly operator
Brompton
2023.04 - 2023.09
- Achieved high standards of quality through meticulous checks on finished products, verifying compliance with specifications and assigning appropriate quality grades.
- Improved workstation organisation, leading to enhanced work performance and reduced error rates.
- Utilised power tools to maintain operational efficiency on the production line.
- Drove increased productivity levels by developing improved speed and efficiency aligned with weekly targets.
- Secured accurate labelling and packaging of items, contributing to overall operational success.
- Ensured defect-free parts through comprehensive quality control inspections.
Personal Shopper
Tesco
2022.06 - 2022.09
- Guaranteed product and packaging quality met premium standards.
- Delivered on-time orders by maintaining efficient dispatch processes. By implementing effective sorting and organisation strategies.
- Improvements in product location knowledge, enhancing operational efficiency.
- Conducted thorough inspections and utilised safety protocols to ensure adherence to freight safety standards during handling and storage.
- Maintained production deadlines through effective scanning and sorting, advancing KPI metrics.
Education
Undergraduate - Real Estate Management
Kingston University
Kingston upon Thames, London /2022 - /2025
Level 3 Extended Diploma - Business Marketing
HCUC (Harrow College & Uxbridge College)
Uxbridge, West London /2020 - /2022
GCSE -
Villiers High School
Southall, West London 2001.04 - /2020
Skills
- Communication skills
- Collaborative teamwork
- Client service excellence
- Sales expertise
- Team coaching and supervision
- Problem-solving skills
- Leadership experience
- Social media management
- Order management
- Working under pressure
Languages
English
Hindi
Konkani
Affiliations
- Gym
- Football
Timeline
Maestro/Shift Leader
Caffe Nero
2024.09 - 2026.04
Assembly operator
Brompton
2023.04 - 2023.09
Car Park Steward
Totally Managed Events
2022.12 - 2026.04
Personal Shopper
Tesco
2022.06 - 2022.09
GCSE -
Villiers High School
2001.04 - /2020
Undergraduate - Real Estate Management
Kingston University
/2022 - /2025
Level 3 Extended Diploma - Business Marketing
HCUC (Harrow College & Uxbridge College)
/2020 - /2022