Gowsikhaa Logendran
Summary
Compassionate caregiver with a diverse skill set dedicated to delivering high-quality, person-centred care. Experienced in building positive relationships and maintaining professionalism in fast-paced environments. Strong communication and teamwork abilities, with a focus on promoting well-being and independence while actively contributing to multidisciplinary teams.
Overview
10
10
years of professional experience
Work history
Shift leader Barista Maestro
Costa
2022.06 - 2026.07
- Managed shift schedules to ensure seamless operational flow.
- Liaised with management to align shift goals with overall business objectives.
- Led team meetings to foster communication and improve work efficiency.
- Provided thorough training to new employees, enhancing their job competence quickly.
- Collaborated with team to uphold health & safety standards and maintain store cleanliness.
- Upheld company policies strictly, promoting adherence amongst all staff members as well.
- Meeting checks to ensure the store is running smoothly.
- Submitted comprehensive reports to upper management.
- Gained insights into company processes to contribute effectively.
Online Worker
Sainsbury’s
2020.03 - 2020.06
- Resolved customer inquiries, enhancing satisfaction with products and services.
- Picked customers’ orders on shop floor, selecting highest quality produce to fulfil orders accurately.
- Maintained product quality and inventory accuracy in warehouse.
Accounting/Finance
Insurance Firm
2016.10 - 2019.09
- Prepare and process insurance quotations , applications and policy documents
- Ensure compliance with company policies and insurance regulations
- Explain basic information about insurance products and services
- Handled routine customer enquiries and directed complex issues to appropriate staff, facilitating effective problem resolution.
- Organised and maintained filing systems for easy access to documents , reporting and other administrative tasks.
- Greeted and assisted customers in person, over the phone, and by email to ensure a positive customer experience.
Education
Diploma of Higher Education - Accounting
The Open University
2027.10 -
Skills
Customer service
Teamwork and Collaboration
Time management
Adaptability and Willingness to learn
Data entry
MS office - Powerpoint, Excel
Languages
Tamil
Experience
3 months,4 months,4 years and 2 months
Education
Current
Languages
6
Timeline
Diploma of Higher Education - Accounting
The Open University
2027.10 -
Shift leader Barista Maestro
Costa
2022.06 - 2026.07
Online Worker
Sainsbury’s
2020.03 - 2020.06
Accounting/Finance
Insurance Firm
2016.10 - 2019.09