Jade Sayce
Pontardawe
Summary
Detail-oriented professional with a strong foundation in IT skills, customer service, and data entry. Demonstrates exceptional communication and problem-solving abilities, complemented by active listening and adaptability. Known for emotional intelligence and a commitment to delivering high-quality results. Aims to leverage these skills in a dynamic environment to drive organisational success.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
Work history
Christmas Temp Assistant
Tesco
12.2024 - 12.2024
- Managed stock levels, ensuring shelves were well-stocked and organized
- Improved efficiency and productivity by acquiring new skills.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Sustained high levels of organisation with attention to detail.
- Provided customer service, delivering high levels of satisfaction.
Store assistant - Work placement
Tesco
10.2024 - 10.2024
- Ensuring clothing items are well-presented and stock levels are maintained
- Being knowledgeable about the F&F product range and helping customers find what they need
- Willingness to take on various tasks and adapt to changing priorities
- Sorting through clothing and arranging into size order
- Assisting with in-store promotions and special events to drive sales
- Being vigilant about potential theft and ensuring security measures are followed
- Keeping the stockroom organised and ensuring that stock is rotated and replenished as needed
- Sorting through crates and railings, scanning the clothing before restocking
- Ensuring the store is kept clean, tidy and organised according to the F&F
- Adhering to health and safety at all times
Steward
Lionsgate Security
03.2022 - 08.2022
- Stewarding at events in Cardiff and Bristol, including football and music
- Provided safety advice, event information and assisted attendees
- Ensured pathways, gangways and exit paths remained clear
- Monitored and maintained crowd control
- Provided guidance and directions to visitors
Admin Assistant
The Business Centre
02.2022 - 08.2022
- Uploaded new SIA Security Officers and Stewards to the ShowSec event security system
- Conducted monthly SIA checks
- Updated and maintained personal information on Security Officers and Stewards
- Created event briefs and leaflets for Security Officers and Stewards
- Updated letters and forms for Lionsgate Security
- Updated the staff list for Lionsgate Security regularly
- Responsible for setting up and preparing rooms for Co-work Local, which allows people to work closer to home
Kitchen Porter
Brewstone
09.2021 - 01.2022
- Working at bar and restaurant in Swansea
- Washing dishes, both manually and via the dishwasher, cleaning pots, pans and kitchen utensils
- Ensuring all kitchen utensils and cutlery are cleaned thoroughly
- Cleaned all work surfaces, appliances and emptied out glass and waste bins and transported them to their designated areas
- Adhered to all health and safety regulations to maintain high standards of cleanliness at all times
- Cleaned, disinfected and replenished kitchen items to ensure adherence to required hygiene standards
- Assisted with replenishing stock in the bar and restaurant
Education
Adult Community Learning - Time Management & Action Planning, Knowing myself, Resilience
12.2023 - 05.2024
Foundation Year Access to Higher Education - undefined
Neath Port Talbot College
09.2022 - 07.2023
BTEC Level 1/2 Certificate in Business - undefined
Gower College Swansea
BTEC Level 2 Technical Certificate in Business Admin - undefined
Gower College Swansea
GCSE - Welsh Baccalaureate, Science, Maths, English, Welsh, LIBF level 2 certificate in Financial Capabilities assessment, Edexcel Level 2 Certificate in Personal and Social Development, Skills Challenge Certificate, Work Skills
Dylan Thomas Community School
Skills
- IT skills
- Customer service
- Data Entry
- Active listening
- Problem solving
- Communication
- Adaptability
- Emotional intelligence
References
Available on request
Timeline
Christmas Temp Assistant
Tesco
12.2024 - 12.2024
Store assistant - Work placement
Tesco
10.2024 - 10.2024
Adult Community Learning - Time Management & Action Planning, Knowing myself, Resilience
12.2023 - 05.2024
Foundation Year Access to Higher Education - undefined
Neath Port Talbot College
09.2022 - 07.2023
Steward
Lionsgate Security
03.2022 - 08.2022
Admin Assistant
The Business Centre
02.2022 - 08.2022
Kitchen Porter
Brewstone
09.2021 - 01.2022
BTEC Level 1/2 Certificate in Business - undefined
Gower College Swansea
BTEC Level 2 Technical Certificate in Business Admin - undefined
Gower College Swansea
GCSE - Welsh Baccalaureate, Science, Maths, English, Welsh, LIBF level 2 certificate in Financial Capabilities assessment, Edexcel Level 2 Certificate in Personal and Social Development, Skills Challenge Certificate, Work Skills
Dylan Thomas Community School
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