Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic
Jacqueline Sicat

Jacqueline Sicat

Angelea City Philippinea,Philippines

Summary

Knowledgeable customer service management professional successful at improving team productivity, reducing escalated calls and increasing customer satisfaction scores.

Overview

4
4
years of post-secondary education

Work History

Customer Associate

LBC Express Inc
Angeles City, Philippines
05.2017 - I currently work here
  • Prepared daily reports on customer feedback, sales trends, and operational challenges.

Education

Bachelor of Business Administration - Computer Secretary

System Technology Institute
Angeles City, Philippines
04.2000 - 04.2004

Accomplishments

  • Developed and instituted employee training and retention initiative that reduced employee turnover by [Number]% within [Timeframe].

Timeline

Customer Associate

LBC Express Inc
05.2017 - I currently work here

Bachelor of Business Administration - Computer Secretary

System Technology Institute
04.2000 - 04.2004
Jacqueline Sicat