Jacqueline Findlay

• maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
• delivered high-quality care to clients with disabilities, achieving care plan objectives.
• helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
• accompanied client to medical or dental appointments, grocery and errands.
• prepared healthy meals with additional mealtime planning, feeding and support.
• checked medication schedules and patient needs to verify correct medication administration.
• Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
• Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
• Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
• Ran errands, managed laundry and completed weekly grocery shopping to assist patient with needs.

• spanish to english translation accompanied visits to
• hospital,
• notary,
• court
• translation of documents
• Professionally negotiated with prospective buyers and sellers

receptionist front of office

airport duties transferring clients to and from the airport

• Processed mail, email and phone enquiries.
• Professionally greeted clients and updated executive diaries with daily appointments.

• conducted foreign-language tours using Spanish language abilities.
• coordinated smooth-running tours and resolved problems with itineraries, services, or accommodations.

• Attended to office operations, managed client correspondence and supervised data communications.