Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Smith

Jacob Smith

Chesterfield,Derbyshire

Summary

I worked for Casa Hotel from December 2023 until November 2024 on a casual basis on a fast paced working environment. Eager to build on experience and contribute to high quality service in future job roles.

Overview

1
1
year of professional experience

Work History

Conference and banqueting team member

Emma Waters
Chesterfield, Derbyshire
12.2023 - 11.2024
  • Assisted in event planning to ensure smooth operations on the day of function.
  • Provided courteous service to all guests enhancing their event experience.
  • Handled queries, complaints with utmost professionalism thus ensuring customer satisfaction.
  • Promoted positive work environment through respectful communication with colleagues supporting overall team morale.
  • Set up venues for successful events by arranging tables, chairs and decorations.
  • Served food and drinks to guests, providing an exceptional dining experience.
  • Polished glasses and cutlery to pristine standards.
  • Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
  • Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.

Education

GCSEs - English Language

Outwood Academy Newbold
Chesterfield
06.2023

GCSEs - Mathematics

Outwood Academy Newbold
Chesterfield
06.2023

GCSEs - English Literature

Outwood Academy Newbold
Chesterfield
06.2023

Skills

  • Professional dress sense
  • Food safety awareness
  • Catering experience
  • Productive collaboration
  • Customer Service
  • Basic first aid training
  • First aid training certificate
  • First aid training certification

Timeline

Conference and banqueting team member

Emma Waters
12.2023 - 11.2024

GCSEs - English Language

Outwood Academy Newbold

GCSEs - Mathematics

Outwood Academy Newbold

GCSEs - English Literature

Outwood Academy Newbold

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Jacob Smith