Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Jack Winstanley

Leyland,Lancashire

Summary

I am an experienced individual who delivers excellent customer service and drives sales. I ensure this by having a deep understanding of product knowledge, which is communicated to customers through strong and clear points while remaining attentive to customer needs. This shows I can collect lots of data and transfer it into concise arguments for why a product fits an individual's needs. Even though my primary experience is in retail, I hold many transferable skills, such as my organisational abilities, which I have shown through my management of the footwear department. I also strongly believe in being a hard-working and driven individual who can aim to better myself and my colleagues in a professional environment.

Overview

3
3
years of professional experience
53
53
years of post-secondary education

Work history

Retail sales associate

Go Outdoors
Preston, Lancashire
2024.02 - Current
  • Operated till systems correctly, ensuring accurate transactions.
  • Participated in staff meetings, contributing valuable insights for improvement.
  • Boosted store reputation with excellent customer service skills.
  • Promoted loyalty schemes to customers, enhancing brand loyalty.
  • Collaborated with team members for efficient store operations.
  • Supported marketing initiatives by setting up promotional displays.
  • Established rapport with customers through attentive listening and communication.
  • Enhanced customer satisfaction by addressing and resolving complaints efficiently.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Guaranteed high levels of customer satisfaction through specialised product knowledge and customer service.

Kitchen porter

The Stag
Leyland, Lancashire
2022.11 - 2023.03
  • Worked under pressure during peak times without compromising the quality of work delivered.
  • Swept and mopped floors at the end of shifts to ensure a clean workspace
  • Kept a safe working environment by following all health and safety regulations.
  • Followed established procedures for handling special cleaning solutions to protect myself and others from harm.
  • Assisted chefs in food preparation for efficient meal service.

Education

A-Levels - Criminology

Runshaw College
Leyland
2023.09 - 2025.06

A-Levels - Law

Runshaw College
Leyland
2023.09 - 2025.06

A-Levels - Psychology

Runshaw College
Leyland
2023.09 - 2025.06

GCSEs - English Literature

Leyland St Marys Catholic High School
Leyland, Lancashire
2018.09 - 2023.06

GCSEs - English Language

Leyland St Marys Catholic High School
Leyland, Lancashire
2018.09 - 2023.06

GCSEs - Spoken Language

Leyland St Marys Catholic High School
Leyland, Lancashire
2018.09 - 2023.06

GCSEs - Geography

Leyland St Marys Catholic High School
Leyland, Lancashire
2018.09 - 2023.06

GCSEs - Religious Studies

Leyland St Marys Catholic High School
Leyland, Lancashire
2018.09 - 2023.06

GCSEs - History

Leyland St Marys Catholic High School
Leyland, Lancashire
2018.09 - 2023.06

GCSEs - Maths

Leyland St Marys Catholic High School
Leyland, Lancashire
2018.09 - 2023.06

GCSEs - Chemistry

Leyland St Marys Catholic High School
Leyland, Lancashire
2018.09 - 2023.06

GCSEs - Biology

Leyland St Marys Catholic High School
Leyland, Lancashire
2018.09 - 2023.06

GCSEs - Physics

Leyland St Marys Catholic High School
Leyland, Lancashire
2018.09 - 2023.06

Skills

  • Customised sales techniques
  • Basic proficiency in Excel
  • Excellent verbal skills and communication abilities
  • Problem serving in commercial situations
  • Resilience to work under pressure while remaining organised
  • key attention to detail

Affiliations

  • Hiking and Mountaineering
  • The Gym
  • Camping and Wildlife conservation
  • Running and athletics

Accomplishments

I have received my Duke of Edinburgh Bronze award, which displays my adaptability and teamwork to achieve a shared goal in a time-based situation. I am an avid runner, and this has led me to become the Northern Champion in the 800m and to represent Lancashire on multiple occasions. This shows that I am a dedicated individual who will outwork any individual to ensure jobs and criteria are met. Following on from athletics, I have also represented Lancashire in hockey and have been part of a tournament-winning team.

References

References available upon request.

Timeline

Retail sales associate

Go Outdoors
2024.02 - Current

A-Levels - Criminology

Runshaw College
2023.09 - 2025.06

A-Levels - Law

Runshaw College
2023.09 - 2025.06

A-Levels - Psychology

Runshaw College
2023.09 - 2025.06

Kitchen porter

The Stag
2022.11 - 2023.03

GCSEs - English Literature

Leyland St Marys Catholic High School
2018.09 - 2023.06

GCSEs - English Language

Leyland St Marys Catholic High School
2018.09 - 2023.06

GCSEs - Spoken Language

Leyland St Marys Catholic High School
2018.09 - 2023.06

GCSEs - Geography

Leyland St Marys Catholic High School
2018.09 - 2023.06

GCSEs - Religious Studies

Leyland St Marys Catholic High School
2018.09 - 2023.06

GCSEs - History

Leyland St Marys Catholic High School
2018.09 - 2023.06

GCSEs - Maths

Leyland St Marys Catholic High School
2018.09 - 2023.06

GCSEs - Chemistry

Leyland St Marys Catholic High School
2018.09 - 2023.06

GCSEs - Biology

Leyland St Marys Catholic High School
2018.09 - 2023.06

GCSEs - Physics

Leyland St Marys Catholic High School
2018.09 - 2023.06
Jack Winstanley