Summary
Overview
Work history
Skills
Languages
References
Timeline
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Jack Tookey

Stafford,Staffordshire

Summary

Accomplished professional with a result-driven approach, specialising in financial budgeting and operations oversight. Demonstrates exceptional leadership development, staff recruitment and retention, and organisational acumen. Committed to driving efficiency and achieving strategic goals within dynamic environments.

Overview

2026
2026
years of professional experience

Work history

General manager

The Wayfarer Stone - Parogon Group
Stone, Staffordshire
07.2024 - Current
  • Developed strategic business plans to align corporate vision with objectives- Re-designed the Guest SOP and corporate offering to enhance sales.
  • Built high-performing teams using Mapal one and Flow Learning to achieve organisational goals.
  • Implemented rigorous financial controls, resulting in enhanced profitability.
  • Established robust HR policies that improved staff retention, earning recognition as best Parogon Restaurant to work for.
  • Delivered outcomes under pressure while meeting tight deadlines.
  • Achieved high customer satisfaction through regular feedback and improvement sessions with management team.
  • Oversaw daily operations to ensure seamless organisational performance.
  • Fostered high-performance culture that increased overall productivity.

General Manager

The Orange Tree Newcastle- Parogon Group
Newcastle-under-Lyme, Staffordshire
08.2019 - 07.2024
  • Identified and resolved operational issues to enhance productivity and profitability.
  • Directed daily operations for over 50 employees, motivating teams to exceed objectives.
  • Recruited and managed senior staff, concentrating on achieving measurable results.
  • Established a performance-driven business culture, leading to 'Restaurant of the Year' award in 2023.

Heineken Bar

Deputy Manager
Lanzarote, Canary Islands, Spain
  • Monitored stock levels regularly; minimised waste and over-ordering incidents.
  • Trained new team members, enhanced service quality.
  • Developed cocktail menus, resulting in increased beverage sales.
  • Oversaw general maintenance of bar equipment resulting in fewer operational disruptions.

Skills

  • Result-Driven approach
  • Financial budgeting
  • Operations oversight
  • Leadership development
  • Staff recruitment and retention
  • Organisational acumen

Languages

Spanish
Fluent

References

References available upon request.

Timeline

General manager

The Wayfarer Stone - Parogon Group
07.2024 - Current

General Manager

The Orange Tree Newcastle- Parogon Group
08.2019 - 07.2024

Heineken Bar

Deputy Manager

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Jack Tookey