Jack Matheson
Bedlington,Northumberland
Summary
I am a highly motivated and hardworking individual, which shines through to others around me. I pride myself on my customer service skills which tries to ensure that customers are satisfied with their experience in store. I feel that I have excellent communication skills that is both verbal and non verbal communication and this is shown through working with different people each day. I would also say I am a very enthusiastic person and will always look for positives within my work and have that self belief.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work history
Warehouse and Delivery
Dunelm
Cramlington, Northumberland
2025.09 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
Sales Assistant
The Yorkshire Trading Company
Cramlington
2024.11 - 2025.08
- Permanent
- Greeting customers in store
- Being attentive to customers needs.
- Helping customers find products they are looking for.
- Answering customers queries
- Resolving customer issues
- Processing sales by handling cash and card payments
- Suggesting items trying to upsell
- Restocking shelves
- Receiving and unpacking deliveries
- Maintaining store appearance
- Staying informed on promotions and company policies
Admin Support
Leading Link
Blyth, Northumberland
2023.11 - 2024.09
- Permanent
- Communication with the team
- Data entry and management
- Adapting to different work styles
- Handling sensitive information
- Being able to juggle multiple tasks
- Managing company calls
- Managing calendars and scheduling appointments
- Problem solving and Decision making
- Assisting with projects alongside admin duties
- Customer service contact with parents
Pot Washer
Lairds House
Bedlington
2021.09 - 2023.05
- Part time
- Washing and sanitising kitchen products
- Maintaining Cleanliness of my area
- Assisting in receiving deliveries
- Following food safety procedures
- General cleaning such as sweeping and mopping
Education
BTEC - Single Sport
St Benet Biscop Catholic Academy
BTEC - Double Sport
St Benet Biscop Catholic Academy
BTEC - Health and Social Care
St Benet Biscop Catholic Academy
GCSE - English Language
St Benet Biscop
BTEC - Sport
St Benet Biscop
GCSE - English Literature
St Benet Biscop Catholic Academy
GCSE - Maths
St Benet Biscop Catholic Academy
GCSE - Combined Science
St Benet Biscop Catholic Academy
GCSE - Business Studies
St Benet Biscop Catholic Academy
Skills
- Diary Management
- Handling Enquiries
- Telephone Skills
- Adaptability
- Ambitious
- Committed
- Communication Skills
- Decision Making
- Customer Service
- Eager
- Enthusiastic
- Flexible
- Friendly
- Hard Working
- Highly Motivated
REFERENCES
References available on request
HOBBIES & INTERESTS
Football, Cricket, Darts, Socialising
Timeline
Warehouse and Delivery
Dunelm
2025.09 - Current
Sales Assistant
The Yorkshire Trading Company
2024.11 - 2025.08
Admin Support
Leading Link
2023.11 - 2024.09
Pot Washer
Lairds House
2021.09 - 2023.05
BTEC - Double Sport
St Benet Biscop Catholic Academy
BTEC - Health and Social Care
St Benet Biscop Catholic Academy
GCSE - English Language
St Benet Biscop
BTEC - Sport
St Benet Biscop
GCSE - English Literature
St Benet Biscop Catholic Academy
GCSE - Maths
St Benet Biscop Catholic Academy
GCSE - Combined Science
St Benet Biscop Catholic Academy
GCSE - Business Studies
St Benet Biscop Catholic Academy
BTEC - Single Sport
St Benet Biscop Catholic Academy