Jack Henderson MacDonald
Bristol
Summary
2nd Year BSc Accounting and Finance undergraduate at the University of Bristol with proven leadership and public-speaking experience through my role as Head Boy. Delivers strong numerical awareness, customer service and cash-handling support in fast-paced retail and hospitality settings. Seeks to apply analytical ability and interpersonal skills in a professional environment.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Customer Team Member
Co-operative Food
06.2026 - 09.2026
- Provided customer service, managed till operations, and replenished stock in a fast-paced retail environment.
- Maintained excellent customer satisfaction by assisting and helping them with any questions, stock queries and complaints.
- Collaborated with team members to achieve sales targets and improve customer service.
Restaurant Staff
Mishdish
Tobermory
06.2023 - 08.2024
- Managed table service and front-of-house enquiries to enhance customer experience in fast-paced environment.
- Delivered customer service and support to tourists on Isle of Mull, ensuring positive experiences during summer jobs.
- Assisted in the planning and execution of special events and functions, providing exceptional service to large groups.
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
Education
BSc - Accounting and Finance
University of Bristol
Bristol09-2026
International Baccalaureate (IB) Diploma -
Lomond School
Helensburgh05-2024
Skills
- Customer Service
- Cash Handling
- Excel
- MS Office
- Excel modelling
- Data Analysis
- Communication
- Interpersonal & Soft Skills
- Team Leadership
- Public Speaking
Languages
Spanish
Upper Intermediate
B2
English
Proficient
C2
Hobbies and Interests
Water Polo, Swimming, Running, Art, Film
Work & Volunteer Experience
- Raleigh International, Volunteer Expedition Participant, Costa Rica, 2024-09, 2024-12, Undertook community development and environmental conservation projects in remote areas., Collaborated with a diverse group of volunteers to build new classrooms and perform beach cleans across Costa Rica
- Shelter Scotland, Volunteer, 2022-09, 2023-03, Supported community fundraising initiatives and retail operations for housing awareness whilst learning real-world financial skills
Leadership
- Head Boy
- Lomond School Sixth Form
- Elected to represent the student body, act as liaison to senior leadership to organise school events and coordinate student initiatives.
Affiliations
Community: Active supporter of Shelter Scotland campaigns, Food Bank Donor.
Achievements
- Leadership: Appointed Lomond School Head Boy (6th Form).
- Expedition: Raleigh International Costa Rica Volunteer, Duke of Edinburgh Silver Award.
- Sport: National Swimmer, National Cross Country Athlete.
Timeline
Customer Team Member
Co-operative Food
06.2026 - 09.2026
Restaurant Staff
Mishdish
06.2023 - 08.2024
BSc - Accounting and Finance
University of Bristol
International Baccalaureate (IB) Diploma -
Lomond School