I am highly experienced with customer service and therefore communication, I am able to work quickly while being highly accurate. During challenging busy hours I am not afraid to pick up extra tasks to help out the team, therefore I am able to handle multiple tasks at the same time. I make sure that any problems are sorted promptly.
I am friendly and approachable and will always do my best to help anybody, this being colleagues or customers this experience has made me very sociable and will be able to integrate into a team seamlessly.
I have great computer literacy and can often troubleshoot computer issues especially on Windows. I have used computers and electronics for a long time and therefore I am able to work efficiently on electronic devices.
I offer an optimistic and hands-on attitude to any situation that I am in and I will take on any challenge presented to me, challenges came up often during college and I would continue my work with enthusiasm and would always find my way around a challenge.
In my part time employment with Waitrose and Partners I had a range of responsibilities, these included:
Code checking, ensuring all products on the shelves were properly rotated and in date reducing them if necessary. This required sharp attention and accuracy including speed, making sure that I managed my time correctly to effectively check what was required of me during my work day.
During busy hours I was trusted with using my initiative to understand when it would be beneficial to help out those doing the delivery app orders by doing one myself due to the tight time limits set by these apps.
I would also be asked to assist on the checkouts ensuring great customer service such as eye contact upon approach, a warm greeting with small talk while noticing if somebody may be in a hurry and if I should speed up or slow down for a personalised experience.
On top of this any customer were free to ask me questions and I would do my absolute best to help them in a timely manner for whatever they may need.
Within McDonald's I was challenged with a fast-paced environment requiring heavy discipline and time management skills while working as a team.
I would prepare the products in an accurate and timely manner to make sure the customers got their orders fast.
Being precise was necessary as one mistake could ruin the workflow within the kitchen.
Helping those on busier stations was necessary, I took initiative often and asked those who were busy if they needed any supplies.
Maths: 7
English Language: 7
English Literature: 6
French: 5
Physics: 6
Biology: 5
Chemistry: 6
History: 5
Level 2 Hospitality & Catering: Level 2 Merit
In my spare time I enjoy going to the gym, this includes a rigorous workout along with a relaxing time within the pool and sauna. Beyond this I enjoy video games and unwinding with my friends over a call or in person when we are together.
I am interested in the future of our energy sectors and I truly believe that nuclear is the way forward and I love to see development in both fission and fusion energy, engineering projects and technological development fascinate me.