J B
London
Summary
Experienced professional with focus on charity work and expertise in international affairs with a strong background in delivering quality customer service and unparalleled support. Capable of fostering community engagement through strong communication and organisational skills as well as being committed to making tangible difference in people's lives. Demonstrates strong political awareness, complemented by persuasive communication abilities. Proficient in Microsoft Outlook and adept at delivering impact solutions within complex environments.
Overview
10
10
years of professional experience
19
19
years of post-secondary education
Work history
Support Worker
Whippersnappers
London
2019.08 - 2025.08
- Working with disadvantaged and SEND children in my community as a support worker.
- Encouraged social integration by facilitating community involvement opportunities.
- Assured safety measures were met to prevent falls or accidents.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
Political Affairs Intern
The Borgen Project
London
2024.03 - 2024.05
- Completed weekly duties to deliver on targets with accuracy and efficiency.
- Undertook training in Parliamentary procedure and lobbying.
- Connected with key public figures and attended meeting with MP Bell Ribeiro-Addy on behalf of the organisation.
- Successfully delivered on tasks within tight deadlines.
- Displayed energy and enthusiasm in fast-paced environment.
Legal Intern
Adick Linke
Bonn, Germany
2021.09 - 2022.01
- 6 month internship in Bonn, Germany. Internship conducted in German language completely, thus enhancing my fluency and capability to work abroad.
- Evaluated legal loopholes and pitfalls, proactively addressing potential case challenges.
- Managed client correspondence by producing emails, letters and handling internal and external calls.
- Documented data and stored important records on database.
- Met construction project deadlines through committed teamwork.
Customer Service Representative
Co-op Food
London
2021.05 - 2021.09
- Contributed towards achieving store targets whilst ensuring adherence to service standards.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Provided top-notch support for increased customer satisfaction.
Legal Client Support Intern
Levison Meltzer Pigott
London, United Kingdom
2015.07 - 2020.01
- Gathered relevant evidence for domestic abuse cases to secure protective orders from the courts.
- Shadowed lawyers to understand workloads, case management and network development.
- Assisted with a wide range of family law matters including divorce, separation, financial settlement and child arrangement orders-helping to deliver tailored solutions based on individual circumstances.
- Conducted legal research and drafted official documentation.
- Accompanied clients to court hearings to note take and support.
Education
Master of Science (MSc) - Global Affairs
King's College London
London 2023.09 - 2025.01
Bachelor of Arts - French and German
University of Bristol
Bristol 2019.09 - 2023.07
ECTS - Political Science and Anthropology of Provence
University of Aix-Marseille, France
Aix en Provence, France 2022.01 - 2022.06
A-Levels and Pre-U - French, German, History (Pre-U)
James Allen's Girls' School
2017.09 - 2019.07
IGCSEs -
Croydon High School
2005.09 - 2017.06
Skills
- Political awareness
- Extensive experience working in charities
- Persuasive communication
- Friendly customer service
- Resourcefulness
- Analytical research
- Multilingual
Languages
English
Native
French
Proficient (C2)
German
Proficient (C2)
Arabic
Intermediate
Timeline
Political Affairs Intern
The Borgen Project
2024.03 - 2024.05
Master of Science (MSc) - Global Affairs
King's College London
2023.09 - 2025.01
ECTS - Political Science and Anthropology of Provence
University of Aix-Marseille, France
2022.01 - 2022.06
Legal Intern
Adick Linke
2021.09 - 2022.01
Customer Service Representative
Co-op Food
2021.05 - 2021.09
Bachelor of Arts - French and German
University of Bristol
2019.09 - 2023.07
Support Worker
Whippersnappers
2019.08 - 2025.08
A-Levels and Pre-U - French, German, History (Pre-U)
James Allen's Girls' School
2017.09 - 2019.07
Legal Client Support Intern
Levison Meltzer Pigott
2015.07 - 2020.01
IGCSEs -
Croydon High School
2005.09 - 2017.06