Izel Gulsal
London,England
Summary
A driven and ambitious sales professional with a strong background in technology retail and customer relationship management. Proven ability to exceed sales targets, achieving a 90% warranty attachment success rate through a consultative sales approach. Currently studying Business Information Systems at the University of Westminster, with a strong interest in business development and relationship building. Eager to build a successful career in recruitment within a target-driven environment.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Sales assistant
Currys PC World
London
2025.11 - Current
- Consistently exceeded sales targets by delivering tailored technology solutions and maximising revenue through product and service recommendations.
- Utilised strong communication and negotiation skills to overcome customer objections and close high-value sales successfully.
- Established lasting customer relationships through expert product knowledge and a personalised, consultative sales approach.
- Achieved 90% warranty attachment success rate by fostering customer trust and confidently recommending protection plans tailored to their needs.
- Thrived in a fast-paced, target-driven environment, consistently meeting KPIs while maintaining exceptional customer service standards.
Event safety steward
G4S
London, England
2025.01 - 2026.02
- Responded to emergency situations including medical incidents, supporting first responders and guiding attendees to safety
- Monitored crowd density across multiple zones, identifying potential safety risks and proactively addressing them before escalation
- Maintained a visible safety presence throughout the venue, deterring antisocial behaviour and ensuring a secure environment
- Enforced venue access controls at entry points, ensuring only authorised individuals accessed the venue
- Assisted vulnerable and distressed attendees, offering reassurance and directing them to necessary support services
Education
Undergraduate Bachelors Degree - business Information systems
University of Westminster
London 09/2024 -
A-Levels, IB And BTECS -
Eltham Hill School
London 9 2022 - 6 2024
GCSEs -
Eltham Hill School
London 9 2017 - 6 2022
Skills
- Customer Service Excellence
- Sales & Business Development
- Target & KPI Driven
- Negotiation & Objection Handling
- Relationship Building
- Communication & Interpersonal Skills
- Active Listening
- Teamwork
- Time Management
- Problem Solving
- Adaptability
- Commercial Awareness
Certification
- Awareness of Spectator Safety - CPD Certified Successfully completed an accredited course focusing on the principles of spectator safety, crowd management, emergency procedures, and effective communication in event settings. This training has equipped me with the knowledge and practical skills to contribute to the safety and well-being of attendees at large-scale events.
Languages
English
Native
Turkish
Native
French
Intermediate
Timeline
Sales assistant
Currys PC World
2025.11 - Current
Event safety steward
G4S
2025.01 - 2026.02
Undergraduate Bachelors Degree - business Information systems
University of Westminster
09/2024 -
A-Levels, IB And BTECS -
Eltham Hill School
9 2022 - 6 2024
GCSEs -
Eltham Hill School
9 2017 - 6 2022