Summary
Overview
Work History
Education
Skills
Software
Timeline
Izabella Katarzyna Srokowska

Izabella Katarzyna Srokowska

Senior Sales Assistant
South Croydon,Surrey

Summary

Friendly, reliable, and highly motivated individual with extensive customer service experience and a deep understanding of multicultural environments. Currently pursuing ESOL Level 2 at Croydon College while balancing full-time work for the past three years. Valuable insights into the needs of students from diverse backgrounds have been gained. Passionate about helping others, excelling in team environments, and possessing a professional and empathetic communication style. Seeking an opportunity to leverage skills and experience effectively.

Overview

36
36
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Store Assistant

ALDI
08.2017 - Current
  • Excelled in delivering top-notch service in a bustling retail environment.
  • Responsible for organising and designing product displays (Middle Aisle)
  • Implemented effective stock management practices to enhance store appearance.
  • Enhanced team cohesion and provided support during high-demand periods.
  • Trusted with key tasks and worked with minimal supervision

Salon Owner / Master Hairdresser

Private Salon
01.2003 - 01.2015
  • Managed and operated my own successful hair salon
  • Provided high-quality services and built strong client relationships
  • Supervised staff, handled scheduling, budgeting, and customer care
  • Adapted to changing trends and maintained excellent reputation

Master Hairdresser

Private Salon
01.1989 - 01.2003
  • Delivered professional hairdressing services
  • Maintained long-term customer relationships
  • Supported training of junior staff

Education

ESOL Level 2 - English and communication skills

Croydon College, Croydon
01.2022 - Current
Active involvement in multicultural learning environment

Level 1 in Employability Skills - undefined

City & Guilds Certifications

Level 1 Extended Award in Employability Skills -

City & Guilds Certifications, Croydon
06.2024

Certificate of Unit Credit Towards Employability - undefined

City & Guilds Certifications

Skills

Excellent customer service

Software

Microsoft Outlook

PowerPoint

Computer skills

Word

Timeline

Croydon College - ESOL Level 2, English and communication skills
01.2022 - Current
Store Assistant - ALDI
08.2017 - Current
Salon Owner / Master Hairdresser - Private Salon
01.2003 - 01.2015
Master Hairdresser - Private Salon
01.1989 - 01.2003
City & Guilds Certifications - Level 1 in Employability Skills,
City & Guilds Certifications - Certificate of Unit Credit Towards Employability,
City & Guilds Certifications - Level 1 Extended Award in Employability Skills,
Izabella Katarzyna SrokowskaSenior Sales Assistant