Izabela Dzik
LIverpool,Merseyside
Summary
A dedicated professional with expertise in disability support and autism awareness, complemented by strong medical support skills. Proficient in Microsoft Office Suite and e-mail systems operation, ensuring efficient communication and documentation. Demonstrates a proactive work ethic and patience under pressure, excelling in sales enhancing and up-selling products. Skilled in point of sale operation and retail software usage, aiming to leverage these competencies to drive customer satisfaction and business growth.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work history
Personal carer
Care allowance
LIverpool, Merseyside
08.2012 - 06.2025
- Built strong relationships to foster trust and emotional support.
- Assisted with personal hygiene tasks to maintain cleanliness and dignity.
- Maintained detailed records of care plans; ensured adherence to medical instructions.
- Facilitated ease of movement, improved physical health.
- Enhanced wellbeing by preparing healthy meals and ensuring medication was taken on schedule.
- Prepared family members for end-of-life stages through effective communication; eased emotional burden during difficult periods.
- Implemented physiotherapy routines as prescribed by professionals; promoted physical recovery post-accidents or surgeries.
- Provided overnight care whenever required; ensured continuous monitoring for critical patients.
- Transporting clients to and from appointments facilitated access to necessary services.
- Assisted with shopping errands; ensured availability of essential items at all times.
- Coordinated appointments with healthcare professionals, maintained optimal health levels.
Charity shop volunteer
Oxfam Charity Shop
London, City of London
05.2009 - 09.2012
- Packaged sold items carefully for optimal customer satisfaction post-purchase.
- Promoted charity's mission with enthusiasm and dedication.
- Established rapport with local community by providing friendly and efficient service.
- Dealt with customer queries and complaints effectively, maintaining high levels of satisfaction.
- Encouraged gift aid sign-ups amongst donors to increase charity income.
- Managed till transactions, resulting in accurate accounting.
Reception area clerk
Golders Green Hotel
London, City of London
07.2010 - 11.2011
- Managed comprehensive meeting schedules for improving team coordination.
- Greeted all visitors warmly, promoting a friendly business environment.
- Fostered professional relationships with clients by providing exceptional customer service.
- Ensured smooth operation of office equipment, minimising downtime.
- Improved customer satisfaction by promptly answering phone calls and emails.
- Distributed incoming post daily, ensuring timely receipt of important correspondence.
Childcare provider
Self Employed
London, City of London
03.2002 - 09.2010
- Prepared nutritious meals for promoting healthy eating habits.
- Coordinated nap times to maintain healthy sleep patterns amongst children.
- Collaborated with parents for consistent childcare approach at home and in setting.
- Implemented daily routines, cultivating discipline among young minds.
- Delivered high standard of care using a compassionate approach.
- Taught basic hygiene practices resulting in healthier kids.
Education
Bachelor of Science - Economics
Wyzsza szkola Ekonomiczna
Bialystyok, Poland 09.1998 - 06.2001
Skills
- Disability support expertise
- Autism awareness
- Medical support
- Microsoft office suite proficiency
- E-Mail systems operation
- Sales enhancing
- Up-Selling products
- Proactive work ethic
- Point of sale operation
- Patience under pressure
- Retail software usage
Languages
English
Proficient (C2)
Polish
Native
References
References available upon request.
Timeline
Personal carer
Care allowance
08.2012 - 06.2025
Reception area clerk
Golders Green Hotel
07.2010 - 11.2011
Charity shop volunteer
Oxfam Charity Shop
05.2009 - 09.2012
Childcare provider
Self Employed
03.2002 - 09.2010
Bachelor of Science - Economics
Wyzsza szkola Ekonomiczna
09.1998 - 06.2001
Similar Profiles
Manuella FOSSOManuella FOSSO
Gestionnaire Conseil Allocataire at CAF Family Allowance FundsGestionnaire Conseil Allocataire at CAF Family Allowance Funds
Getie TalabertGetie Talabert
HHA at Horizon Care Services, #1 Home Care CareHHA at Horizon Care Services, #1 Home Care Care
NICOLE LIMBRICKNICOLE LIMBRICK
AIN /Personal Care Assistant at TRI CARE / BLUE CARE/ ANGLICAN CARE/ SIGNTURE CAREAIN /Personal Care Assistant at TRI CARE / BLUE CARE/ ANGLICAN CARE/ SIGNTURE CARE
SHAIFUL ISLAMSHAIFUL ISLAM
Security Officer at Fortis Operations Ltd | FlannelsSecurity Officer at Fortis Operations Ltd | Flannels
Lois SharpLois Sharp
Inbound call centre agent at Carpenters GroupInbound call centre agent at Carpenters Group