Hi, I’m
Ivin Johnson
Belfast,U.K
Summary
* Takes on challenging new roles harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service and consistent results.
* An innovative student searching for a position in the sales and marketing industry. Eager to acquire knowledge in selling and customer service. Strong willingness to meet sales objectives.
Overview
5
years of professional experience
3
years of post-secondary education
Work History
IJKL GroupAndaman & Nicobar Island, India
Sales & marketing manager
07.2020 - 10.2023
Job overview
- Developed strategic marketing campaigns, increasing new lead generation and conversion.
- Exceeded sales and profitability goals by researching markets to identify and capitalize on unmet needs.
- Established affiliate marketing initiatives to access new audiences, bringing in additional product sales.
- Improved visibility and brand awareness by developing creative, engaging advertising campaigns.
- Directed sales and marketing initiatives, expanding market share to new segments.
- Implemented creative pricing strategy, improving gross margin and profit.
Johnson Trading CompanyPort Blair, India
Construction project manager
06.2019 - 07.2020
Job overview
- Filed and maintained all subcontractor documentation for future reference.
- Communicated with clients and customers to proactively deliver relevant information.
- Enforced quality procedures for all temporary and permanent construction and installation activities.
- Delivered short-term plans and performance requirements, holding weekly progress meetings.
- Oversaw all day-to-day site operations.
- Managed site instructions, daily diary, record sheets, and other forms of site reporting.
- Identified and implemented safety, productivity, and efficiency improvement initiatives.
CapgeminiChennai, India
Internship as Customer service representative
04.2019 - 06.2019
Job overview
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Employed active listening and product expertise to successfully resolve inbound queries.
Education
Hindustan College of arts & scienceChennai
Bachelor of Business Administration from Business Administration
08.2016 - 04.2019
Ulster UniversityBelfast
Master of Science from Marketing
01.2024
Skills
- Sales training
- Sales projection
- Pricing negotiation
- Advertising strategy
- Commercial sales
- Business development
- Retail marketing
- Relationship management
- Partnership marketing
Languages
English
Advanced
Hindi
Advanced
Malayalam
Upper intermediate
Tamil
Intermediate
Timeline
Ulster University
Master of Science from Marketing
01.2024
Sales & marketing manager
IJKL Group
07.2020 - 10.2023
Construction project manager
Johnson Trading Company
06.2019 - 07.2020
Internship as Customer service representative
Capgemini
04.2019 - 06.2019
Hindustan College of arts & science
Bachelor of Business Administration from Business Administration
08.2016 - 04.2019
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