IULIA CRISTINA MANCIU
NN8 1RD
Summary
Experienced professional with a strong background in team and operations management. Committed to driving growth and efficiency through strategic planning and effective leadership. Proficient in optimizing processes and creating a collaborative work environment. Dedicated to achieving organizational goals through innovative strategies and teamwork.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
General Manager
MBM Food Ltd – Trattoria da Michele
London, City of London
2024.07 - Current
- Assisted with procurement logistics and coordinated suppliers.
- Supported initiatives for improving workflows and digitalisation efforts.
- Aided in creating operational reports and ensuring compliance with safety standards.
- Promoted a culture of high performance to enhance team productivity.
- Collaborated with other companies to establish partnerships for growth.
- Helped improve staff retention through implementation of HR policies and procedures.
- Facilitated negotiations with suppliers to achieve cost reductions.
- Introduced cost control measures to reduce unnecessary expenditure.
- Contributed to identifying opportunities for market expansion.
International Student Ambassador
Global Banking University
London, City of London
2023.02 - Current
- Assisted in delivering presentations at events.
- Supported prospective students during application processes.
- Guided applicants through various stages of their applications.
- Facilitated smooth transition for new students by providing comprehensive campus tours.
- Assisted in visa application processes easing bureaucratic hurdles for incoming students.
- Provided support to fellow students during exam periods reducing stress levels significantly.
- Participated in recruitment events across Europe promoting benefits of studying in the UK.
- Ensured effective communication with prospective students through email correspondence for increased university enrolment.
Health & Wellbeing Officer
Global Banking University
London, City of London
2022.12 - Current
- Supported initiatives promoting student wellbeing and mental health to boost engagement and resilience.
- Ensured confidentiality through careful handling and storage of case documents according to internal policies.
- Completed assigned responsibilities reliably to meet departmental expectations consistently.
- Provided excellent service to visitors, improving their overall experience at the venue.
- Assisted colleagues in fostering effective teamwork.
- Delivered customer service aimed at enhancing visitor satisfaction.
- Conducted assessments to identify risks and ensure public safety.
- Reacted promptly and effectively to emergencies in adherence to established protocols.
- Facilitated communication between departments for improved coordination.
- Handled conflict resolution to maintain a peaceful environment in the facility.
- Maintained high-quality output while working diligently under pressure.
English as a foreign language teacher
Mbm & Associates Group Ltd
London, City of London
2020.09 - Current
- Supported cultural understanding through integration of international materials into curriculum.
- Assisted in developing engaging lesson plans to facilitate language acquisition.
- Enhanced student participation using innovative teaching methods.
- Nurtured an inclusive classroom environment where all students felt acknowledged and respected.
- Facilitated extra revision sessions for students requiring additional support, boosting their confidence.
- Created immersive English-language activities that led to improved learning experiences for students.
- Collaborated with peers to design new ESL curriculum initiatives.
- Applied technology effectively within the classroom, enhancing student interest.
- Utilised technology in classroom effectively, making classes more interesting.
Assistant Project / Assistant Site Manager
Reflex Interiors Construction
2024.02 - 2024.07
- Assisted in managing retail fit-out projects through coordination of team schedules and procurement processes.
- Supported construction site accounting to ensure financial accuracy.
- Facilitated improved communication with stakeholders through consistent correspondence.
- Helped ensure compliance with health and safety regulations on-site.
- Aided in resolving project issues to maintain timelines.
- Contributed to resource management to minimise waste and redundancies.
- Assisted in preparing reports for management reviews.
- Monitored budgets to avoid overspending.
- Performed administrative tasks to enhance project operations.
- Maintained data management practices for document accuracy and confidentiality.
Warehouse Manager
Adriatic (UK) LTD
2023.03 - 2023.06
- Oversaw daily warehouse operations, stock management, order fulfilment, and logistics coordination.
- Supervised warehouse staff, managed schedules, delegated tasks, and provided coaching and training.
- Implemented process improvements to enhance workflow efficiency and reduce errors.
- Coordinated deliveries and managed supplier relationships to ensure timely and accurate shipments.
- Maintained accurate inventory records, performed stock counts, and ensured compliance with health & safety regulations.
- Monitored KPIs to measure operational performance and implemented corrective actions as needed.
Administrator
John O'Connor Ltd
2022.03 - 2022.05
- Assisted with data scheduling, budgeting, and reporting tasks.
- Supported policy and procedure development efforts.
- Sorted incoming mail promptly, enhancing workplace organisation.
- Facilitated internal communications through memos and bulletins.
- Helped compile essential data into spreadsheets for better understanding of business performance.
- Resolved minor technical issues swiftly to maintain workflow efficiency.
- Aided in improving record-keeping systems with thorough attention to detail.
- Streamlined office operations by implementing effective administrative procedures.
Assistant Manager
Nigro Costruzioni SRL
Florence, Italy
2018.09 - 2021.03
- Assisted in managing construction site accounting, procurement, VAT compliance, documentation, and customer support.
- Delegated tasks to team members to support productivity improvements.
- Provided customer service to enhance satisfaction and loyalty.
General Manager
EDILE MBM SRL
2006.09 - 2018.08
- Assisted staff with daily operations and processed necessary documentation.
- Supported customer relations and provided training to enhance service delivery.
- Helped maintain compliance with industry regulations to ensure standards were met.
Financing, Leasing & Mortgage Supervisor
Gruppo Intermidia SRL
Florence, Italy
2004.12 - 2006.08
- Supervised a team, managed customer relations, trained staff, and supported process improvements.
- Coordinated with other supervisors to maintain consistency across shifts.
- Led team meetings, ensured clear communication amongst all members.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Implemented company policies effectively, maintained high standards of service delivery.
- Assisted in the recruitment process for hiring quality staff members.
- Provided constructive feedback to staff for improved performance levels.
- Managed daily operations to increase productivity.
- Organised team resources, resulted in improved project timelines.
Education
Primary Accounting Certificate -
Accounting school of Florence
Florence, ItalyBachelor of Science - Business & Tourism Management
Canterbury Christ Church University / Global Banking School
London 2022.06 - 2026.02
Mental Wellbeing Ambassador Certificate - MENTAL WELLBEING
Canterbury Christ Church University
LondonCertificate of Higher Education - ENGLISH AS A FOREIGN LANGUAGE
TEFL
London 2022.02 - 2022.06
Skills
- Professional training delivery
- Language proficiency
- Event coordination
- Team leadership and training
- Microsoft Office and business software
- Process improvement and digitalization
- Multitasking and prioritization
- Teaching innovation
Certification
- Bachelor of science with honours in Business and Tourism management
- TEFL – Teaching English as a Foreign Language
- Driving Licence (B Category)
LANGUAGES
Romanian – Native
Italian – Excellent
English – Excellent
REFERENCES
Available upon request:, Nigro Costruzioni SRL – +39 0574 624 59, MBM & Associates Group Ltd – 07796 162664, Global Banking School – 020 8092 9440, Reflex Interiors Construction – +44 (0)208 992 7797
Timeline
General Manager
MBM Food Ltd – Trattoria da Michele
2024.07 - Current
Assistant Project / Assistant Site Manager
Reflex Interiors Construction
2024.02 - 2024.07
Warehouse Manager
Adriatic (UK) LTD
2023.03 - 2023.06
International Student Ambassador
Global Banking University
2023.02 - Current
Health & Wellbeing Officer
Global Banking University
2022.12 - Current
Bachelor of Science - Business & Tourism Management
Canterbury Christ Church University / Global Banking School
2022.06 - 2026.02
Administrator
John O'Connor Ltd
2022.03 - 2022.05
Certificate of Higher Education - ENGLISH AS A FOREIGN LANGUAGE
TEFL
2022.02 - 2022.06
English as a foreign language teacher
Mbm & Associates Group Ltd
2020.09 - Current
Assistant Manager
Nigro Costruzioni SRL
2018.09 - 2021.03
General Manager
EDILE MBM SRL
2006.09 - 2018.08
Financing, Leasing & Mortgage Supervisor
Gruppo Intermidia SRL
2004.12 - 2006.08
Primary Accounting Certificate -
Accounting school of Florence
Mental Wellbeing Ambassador Certificate - MENTAL WELLBEING
Canterbury Christ Church University