Isobel Whitlock
Ashford,Kent
Summary
Offering strong customer service skills and leadership abilities gained from supervising teams in fast-paced environments. Knowledgeable about maintaining high standards of cleanliness and ensuring customer satisfaction.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work history
Barista supervisor
Starbucks
Ashford, Kent
01.2022 - 01.2025
- Food hygiene, customer service, ordering and managing deliveries, opening and closing shop, cashing till, training new staff.
Barista
Costa coffee
01.2018 - 01.2021
- Food hygiene, customer service, ordering and managing deliveries, opening and closing shop, cashing till.
Education
GCSE -
Homewood school and sixth form
Kent 09.2015 - 05.2020
BTEC national foundation diploma - Health and social care
Homewood school and sixth form
Kent 01.2018 - 05.2020
BTEC level 3 national certificate - Health and social
Homewood school and sixth form
Kent 01.2018 - 05.2020
Extended project - Dissertation
Homewood school and sixth form
Kent 01.2020 - 05.2020
Skills
- Efficient time management
- Cash handling
- Customer Service
- Order processing
- Health and Safety regulations
- Staff rota management
- Record-keeping
- Supervisory leadership
- Health and Safety Compliance
- Team player
- Multitasking
- Adaptable and quick to learn
- Food preparation and safety
- Speedy and efficient
- Timely and punctual
References
- Lewis, Green, Costa coffee manager, Costa coffee, Tesco Park farm, Ashford, Kent, TN23 3LU
- Tara, Laver, Starbucks manager, Starbucks, 89-91 High st, Ashford, TN24 8SA
Timeline
Barista supervisor
Starbucks
01.2022 - 01.2025
Extended project - Dissertation
Homewood school and sixth form
01.2020 - 05.2020
BTEC national foundation diploma - Health and social care
Homewood school and sixth form
01.2018 - 05.2020
BTEC level 3 national certificate - Health and social
Homewood school and sixth form
01.2018 - 05.2020
Barista
Costa coffee
01.2018 - 01.2021
GCSE -
Homewood school and sixth form
09.2015 - 05.2020