Josh Bailey
Crewe,Cheshire
Summary
Professional with expertise in customer service and supervisory leadership, demonstrating strong time management and multitasking abilities. Proven track record in quality control, food hygiene standards, and health and safety regulations, ensuring service excellence. Experienced in staff mentoring, barista training, and product upselling, fostering team collaboration and constructive feedback. Committed to maintaining high standards in record-keeping and till management, promoting a reliable work environment.
Overview
10
10
years of professional experience
Work history
Barista supervisor
Roadchef
Sandbach, Cheshire East
2016.09 - Current
- Maintained cleanliness, resulting in a hygienic and presentable workspace at all times.
- Communicated effectively with staff members for optimal teamwork and coordination.
- Balanced cash registers efficiently, ensuring accurate financial reporting at the end of each shift.
- Demonstrated advanced understanding of various types of coffee and their preparation methods when providing guidance to junior staff members.
- Trained new recruits on coffee brewing techniques to maintain service quality standards.
- Ensured adherence to health and safety regulations, fostering a safe working environment.
- Promoted a high standard of customer service with consistent staff training sessions.
Education
GCSEs -
Sandbach boys school
Sandbach, Cheshire EastSkills
- Constructive feedback
- Efficient time management
- Customer Service
- Quality Control
- Food hygiene standards
- Health and Safety regulations
- Record-keeping
- Staff mentoring
- Barista training
- Service excellence
- Cleaning protocols
- Product upselling
- Supervisory leadership
- Team player
- Health and Safety
- Multitasking
- Till management
- Good time management
- Reliable
Affiliations
- Sports and gaming
Timeline
Barista supervisor
Roadchef
2016.09 - Current
GCSEs -
Sandbach boys school