Isobel Simpson
Dorking,Surrey
Summary
I am a motivated person who bring energy and creativity to a team. I also enjoy learning new skills and building further on my stronger skills such as my team spirit and bubbly customer service. I will always bring an optimistic attitude with me to work and to my team. I have very good resilience as i will always try to solve a difficult task even if i have failed before. I like to focus on building a rep-ore with all customers especially regulars.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work history
Customer sales assistant
Pets Corner
Dorking, England
10.2023 - Current
- Built lasting relationships with clients through customer service interactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Continuously improved product knowledge to maintain highest levels of service quality.
- Operated cash registers with accuracy and processed cash and card transactions.
Salon assistant
headmasters
Dorking, Surrey
11.2021 - 02.2023
- Maintained clean, tidy and sanitised workstations for minimised staff and customer risk.
- Served refreshments to clients with upbeat customer service style.
- Helped prepare clients for requested hair services.
- Disinfected equipment to support exemplary hygiene standards.
waitress
mullins cafe
Dorking
03.2021 - 07.2021
- Followed health and hygiene standards when handling food and cleaning restaurants.
Education
GCSEs -
The Ashcombe School
Dorking 09.2022 - 06.2023
level 1 Btec - hair and beauty
The Ashcombe School
Dorking 09.2022 - 06.2023
Skills
- Customer Service
- Confident communicator
- Product knowledge
- Stock counting
- Visual merchandising
- Outstanding customer service
- Till and cash handling
- Table clearing
- Food preparation
- Menu memorisation
- Barista experience
- Table service
- Client communication
- Shampooing and conditioning hair
- Excellent telephone etiquette
- Salon maintenance skills
Affiliations
- Exercising e.g running, weightlifting and swimming
- I love learning and being around animals
- Art such as painting and drawing
- drama including performing myself or watching live performances
Accomplishments
I went to army cadets for a year and passed my 1st star and went onto my 2nd
I was in a drama group that won the best youth performance in woking festivals 2 years consecutively
i qualified grade 3 LAMDA with a merit and level 4 with 100% marks and a distinction
Timeline
Customer sales assistant
Pets Corner
10.2023 - Current
GCSEs -
The Ashcombe School
09.2022 - 06.2023
level 1 Btec - hair and beauty
The Ashcombe School
09.2022 - 06.2023
Salon assistant
headmasters
11.2021 - 02.2023
waitress
mullins cafe
03.2021 - 07.2021
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