ISOBEL COUCH
Doncaster,United Kingdom
Summary
Accomplished professional with expertise in leadership, customer service, and effective communication. Demonstrates adaptability and multitasking abilities, complemented by proficiency in photocopying and printing, stock ordering and procurement, and Westlaw usage. Skilled in brief preparation, knowledgeable in court procedures, property laws, and legal drafting. Career goals include advancing legal expertise and contributing to a dynamic legal team.
Overview
4
4
years of professional experience
Work history
Trainee Bookkeeper/Sales administrator
MDC Accounting
Doncaster
01.2022 - Current
- As a Trainee Bookkeeper at MDCAccounting, I am gaining valuable experience and training in accounting practices
- Perform data entry and maintain accurate financial records
- Assist with financial statement preparation and analysis
- Assist with payroll processing and tax documentation
Legal Work experience
Quebec Law firm
Leeds
04.2025 - 05.2025
- Assisted clients with their enquiries, ensured prompt resolution of concerns.
- Attended court proceedings, gained hands-on experience of the legal system.
- Improved client understanding by drafting clear, concise legal documents.
- Sat in a Client-Barrister meeting at Park Row, Leeds.
- Gained vast knowledge of regulations and policies associated with property, family, personal injury law.
- Gained insight into the Smoke-ball software.
- Strategised arguments to successfully present client positions.
- Used knowledge of previous court decisions and laws to enhance client positions.
Mixologist
Miller & Carter
Doncaster
07.2024 - 12.2024
- Handled customer complaints with diplomacy and professionalism, fostering positive relations.
- Advised customers on available beverages and optimum choices for individual tastes.
- Welcomed visitors, reading and listening to people to determine beverage preferences and make recommendations.
- Collaborated with kitchen staff to create complementary food and drink pairings.
- Designed and developed stunning coffee art on cappuccinos, mochas and lattes.
- Developed and executed innovative cocktail menus, incorporating seasonal ingredients and latest mixology trends.
- Oversaw bar setup and breakdown, ensuring efficient operation and pristine appearance at all times.
Sales Assistant
Proturf Ltd
01.2022 - 12.2022
- As a Sales Assistant at Proturf Ltd, I provided excellent customer service and support in a retail setting
- I assisted customers with inquiries, showcased products, and processed sales transactions
- Assisted customers with product inquiries and provided recommendations
- Showcased and demonstrated product features and benefits
- Processed sales transactions accurately and efficiently
- Maintained a clean and organized sales floor
- Handled customer complaints and resolved issues to ensure customer satisfaction
Waitress
Seven Lakes
01.2021 - 01.2022
- As a Waitress at Seven Lakes, I provided exceptional customer service and support in a fast-paced restaurant environment
- I greeted and seated guests, took orders, and ensured that each customer had a positive dining experience
- Greeted and seated guests in a friendly and welcoming manner
- Took customer orders accurately and efficiently
- Served food and beverages in a timely and courteous manner
- Managed multiple tables and ensured customer satisfaction
- Handled cash transactions and operated the POS system
Education
Foundation Year in Law - Criminology
Leeds Trinity University
GCSE - A's
South Axholme Academy
Skills
- Leadership
- Customer service
- Effective communication
- Adaptability
- Multitasking
- Photocopying and printing
- Stock ordering and procurement
- Westlaw usage
- Brief preparation
- Knowledge of court procedures
- Property laws understanding
- Legal drafting
Hobbies
Musical theatre and dance have long been central passions in my life, blending creative expression with disciplined performance. From an early age, I trained in various dance styles and vocal performance, eventually finding a home in the dynamic world of musical theatre. This dedication led me to compete at the European Championships, a milestone that challenged my technical abilities and strengthened my stage presence. The experience not only deepened my love for the performing arts but also instilled resilience, teamwork, and a commitment to excellence—qualities that continue to shape my personal and professional journey.
Timeline
Legal Work experience
Quebec Law firm
04.2025 - 05.2025
Mixologist
Miller & Carter
07.2024 - 12.2024
Trainee Bookkeeper/Sales administrator
MDC Accounting
01.2022 - Current
Sales Assistant
Proturf Ltd
01.2022 - 12.2022
Waitress
Seven Lakes
01.2021 - 01.2022
Foundation Year in Law - Criminology
Leeds Trinity University
GCSE - A's
South Axholme Academy
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