ISMAT RAJANI
Milton Keynes,Buckinghamshire
Summary
I am energetic and well-versed in strong communication and organisation skills. I am excellent at seeking solutions to problems and applying extensive analytical knowledge to findings. I am able to adapt to multi-tasking, leading group discussions and managing projects.
I am an enthusiastic teacher with 2 years of experience.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work history
Receptionist
Alex Popa
Milton Keynes
- 2026.05
- Keep a clean and organized reception area to uphold a professional image.
- Greet and welcome guests promptly in a warm and friendly manner.
Pharmacy assistant
Chantelle
Milton Keynes, Buckinghamshire
2025.10 - 2026.05
- Provided excellent customer service, resulting in repeat business from satisfied customers.
- Managed cash till accurately while handling transactions, minimising any financial discrepancies.
- Kept pharmacy counter and related areas clean, neat and organised.
- Verified patient exemption statuses to avoid fines.
Teahcer (Volunteer)
Nusrat Somji
Milton Keynes, Buckinghamshire
2024.09 - 2026.02
- Developed engaging lesson plans by applying knowledge of educational theories and methods.
- Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
- Created an inclusive classroom setting to ensure all students felt accepted and valued.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Encouraged students to persevere with challenging tasks.
Trainee Phlebotomist
Grove Surgery
London
- 2024.12
- I am a qualified and certified phlebotomist with experience due to my training at Grove surgery.
- I have successfully carried out between 10 to 15 live bleed sessions.
- I am confident in my ability to contribute to your team.
- At this surgery workplace I received commendations from my trainer for consistently achieving high patient satisfaction ratings, and meeting strict punctuality and organisational standards.
- I have an excellent understanding of phlebotomy procedures, including safe blood collection, patient identification, blood specimen handling, processing and transport.
- I have always been passionate about patient care and I understand that a comforting manner and clear communication are paramount when dealing with anxious patients.
- My blend of skills, knowledge and dedication to patient care made me successful in my training.
- I am enthusiastic and I know I contributed to providing excellent healthcare services in phlebotomy to the patients at that surgery.
Sales Assistant
Next
Bletchley
2023.05 - 2023.07
- Worked as a team member, performing cashier duties, product assistance and cleaning.
- Answered customer enquiries in a professional and polite manner, often going the extra mile to provide an enjoyable customer experience.
- Contributed to the increase of store sales by using clever sales and upselling techniques throughout customer interactions.
Education
Level 3 Phlebotomy OCN London Certificate -
Presidency London College
Certificate of Competency - undefined
BTEC Level 1 Introductory Diploma - Child Care
NCFE Cache Level 1 Diploma - Health and Social Care
Diploma of Higher Education - Healthcare Proffesions
Milton Keynes College
Milton Keynes 2025.09 - 2026.06
Skills
- Venepuncture
- Detail Orientation
- Patient identification
- Effective Communication
- Knowledge of blood draw procedures and devices
- Organisational efficiency
- Positive outlook
- Public speaking
- Lesson planning
- Flexible and adaptive
- Excellent classroom management
- Computer proficient
LANGUAGES
English
Gujarati
Urdu
HOBBIES
Badminton, reading, community involvement and learning.
COMMUNITY CONTRIBUTIONS
Alskari Youth, Milton Keynes, United Kingdom, 2024-10, Present, Planning events to raise money for charity., Invited small businesses to set up and sell their products with a percentage of funds going towards charity., Leading and motivating the team towards carrying out smooth events., Overlooking all accounts and treasury team to create profits that allow us to run subsequent events., Enhanced Teamwork, leadership & Communication skills.
COURSE
- Leadership Level 3 Phlebotomy Training Course, Presidency London College
- OCT 2024 - PRESENT
Timeline
Pharmacy assistant
Chantelle
2025.10 - 2026.05
Diploma of Higher Education - Healthcare Proffesions
Milton Keynes College
2025.09 - 2026.06
Teahcer (Volunteer)
Nusrat Somji
2024.09 - 2026.02
Sales Assistant
Next
2023.05 - 2023.07
Receptionist
Alex Popa
- 2026.05
Trainee Phlebotomist
Grove Surgery
- 2024.12
Certificate of Competency - undefined
BTEC Level 1 Introductory Diploma - Child Care
NCFE Cache Level 1 Diploma - Health and Social Care
Level 3 Phlebotomy OCN London Certificate -
Presidency London College