Summary
Overview
Work history
Education
Skills
Timeline
AdministrativeAssistant

Ismail Syed

Pontypridd,Rhondda Cynon Taf

Summary

Practical, highly skilled Graduate demonstrating out-of-the-box thinking. Optimises cost-effective operations and improves safety by scrutinising existing practices. . Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Hardworking and knowledgeable graduate trained intensively in maintaining safe, productive operations. Works with meticulous attention to detail and follows standard procedures.

Overview

2
2
years of professional experience

Work history

Customer advisor

Argos
Pont-y-clun, Rhondda Cynon Taf
10.2023 - 01.2024
  • Managed high-volume customer enquiries across various channels, delivering helpful, timely and professional service.
  • Provided outstanding customer service to high volumes of clients, consistently achieving first-rate satisfaction scores.
  • Exceeded targets by upselling and cross-selling products by 15%

Aircraft Maintenance Technician

Woodgate Aviation
Belfast
07.2022 - 08.2022
  • Read and interpreted technical documents, including maintenance manuals and service bulletins, to accomplish maintenance to required specifications.
  • Assisted Senior Aircraft Maintenance technicians working on Cessna, Piper and Kingair Aircrafts

Education

Bachelor of Science - Aircraft Maintenance and Engineering Systems

University of South Wales
Pontypridd
09/2020 - 05/2023

Skills

  • Microsoft Office
  • Analytical problem solving
  • Critical and creative thinking
  • AutoCAD
  • Knowledge of aircraft hardware and materials and processes
  • Power and hand tools

Timeline

Customer advisor

Argos
10.2023 - 01.2024

Aircraft Maintenance Technician

Woodgate Aviation
07.2022 - 08.2022

Bachelor of Science - Aircraft Maintenance and Engineering Systems

University of South Wales
09/2020 - 05/2023
Ismail Syed