Ismail Malik

Operated rides and attractions safely and efficiently, ensuring compliance with safety regulations while delivering exceptional guest experiences. Assisted guests with boarding, provided guidance and information, and maintained a clean, organised, and welcoming environment. Collaborated with the team to manage queues, resolve issues, and support smooth park operations.

Delivered exceptional customer service in a high-volume restaurant environment with consistently high guest demand. Managed guest seating, order taking, and table service with professionalism and strong attention to detail. Worked efficiently under pressure during peak service periods, handled cash and card payments accurately, and collaborated closely with team members to ensure smooth front of house operations and consistently positive customer experiences.

Provided high-quality customer service in a fast-paced retail environment, assisting customers with product selection and offering informed product recommendations to maximise sales. Maintained excellent shop floor standards through regular stock replenishment, visual merchandising, and housekeeping. Processed deliveries efficiently and ensured accurate stock rotation. Confidently handled cash and card transactions using POS systems, supported the team during peak trading periods, and consistently contributed to achieving sales and customer satisfaction targets.

Supported daily restaurant operations by delivering efficient table service and maintaining a welcoming dining atmosphere. Took customer orders accurately, managed food collection and delivery to tables, and ensured cleanliness and organisation of the front of house area. Communicated effectively with kitchen staff to keep service running smoothly, handled customer queries and requests professionally, and helped maintain high standards of service during busy trading periods.

Specialised in footwear, providing expert advice and exceptional customer service while achieving sales targets. Managed stockroom operations, including inventory checks and stock replenishment, maintained a visually appealing store, and trained new colleagues to ensure high team performance.