ISMA RAZA
Stourbridge,WEST MIDLANDS
Summary
Accomplished individual with 8+ years of expertise in Financial Business Analysis and System Administration. Skilled in identifying and implementing process enhancements to boost efficiency and accuracy. Eager to learn and adapt to new technologies with a strong attention to detail. History of achieving significant results in professional environments.
Overview
16
16
years of professional experience
6037
6037
years of post-secondary education
Work history
ERP System Administrator
National Highways
Birmingham
10.2024 - Current
- Granting and regulating system access to company employees according to policy, allowing users to execute role-related tasks while upholding Audit and Assurance requirements.
- Handling extensive user queries and requests in PFP System Admin inbox, providing excellent customer service.
- Ensuring accurate application of configuration improvements/enhancements through test environments and into production, which are applied in accordance with the change management process.
- Assisting with WACS Configuration in SIT/Test environments.
- Implementing complex Work-packages - Migrating Project PCG Classification, Contractual Approval Redesign (migrating around 10,000 lines) Amend bill to location etc.
- Established and sustained productive collaboration with Subject Matter Experts ensuring precise Work-package application from Testing to Production, and resolution of queries.
- Taking responsibility for specific functions within the team, and be seen as the lead in specific areas such as Visual Builder Studio
- Completing quarterly system update testing for both System Admin and General Ledger, minimising disruption and issues to users.
- Supporting PFP upgrade weekends by implementing Work-Packages and scheduling processes.
- Assisting with a variety of housekeeping and ad-hoc tasks, contributing to team processes and continuous improvement.
Cashier Manager (EDI Champion)
National Highways
Birmingham
11.2019 - 09.2024
- Responsible for day-to-day reconciling of Bank Statement ensuring all transactions are identified and reconciled within PFP in a timely manner, whilst ensuring attention to detail
- Processing CHAPS/BACS and International Payment requests within monthly cash forecasting targets, through liaising with business teams
- Completing Month End tasks and Reconciliations (Bank Rec, Third Party Pay overs, EMOVIS Rec and Commercial balances to be submitted to Department for Transport)
- Reconciliation of Segregated Client Account and Designated Client Accounts (ESCROW Account) monthly, whilst maintaining communication with external stakeholders.
- Ensuring Month End reports and reconciliations are presented in an effective way for stakeholders, whilst maintaining positive working relationships.
- Releasing and transferring Third Party funds for Major Road Investments, in line with Stakeholders requirements.
- Liaising with Finance Business Partners ensuring received funds are allocated to correct Cost Centre for Month End
- Continually working on new procedures and guidance to work more efficiently, improve processes and reduce duplication of work.
- Working collaboratively within team and supporting all team members with Back Log, Annual Leave and training of new starters. etc.
Accounts and Business Manager
Bayberry Limited
Birmingham
06.2018 - 10.2019
- Completing Month End process and reporting to Chief Executive.
- Compiling Aging Debtors report for the Chief Executive and paying outstanding invoices in month.
- Reconciling daily transactions and Bank Statements using Sage One.
- Prepared and circulated meeting agendas
- Compiling Monthly Payroll towards deadline ensuring timely pay over of salaries.
- Attended meetings to take minutes.
- Carried out DBS checks for all new starters.
- Integrated new systems for scheduling appointments, managing customer contacts and coordinating retention strategies.
Assistant Management Accountant
NHS England
Birmingham
01.2017 - 06.2018
- Assisted Senior Finance Manager with completing the Month End Reconciliation for Public Health and ensuring financial positions were within budget for Cancer screenings, MMR, Polio and DESP etc.
- Completed the Monthly Balance Sheet for Public Health ensuring the live report and A1 report reconciled within Oracle and investigated any discrepancies.
- Monthly Reconciliation of Secondary Care Dental with the use of Oracle.
- Inputted budget journals, Accruals, and correction journals
- Assisted team with the monthly reconciliation of Primary Care
- Ensured correct cost centers were accounted against.
- Forecasting and planning for financial year against Public Health and Secondary Care Dental
- Dealt with a number of audit queries
- Supporting and training new starters
Financial Accounts Assistant
University Hospitals Birmingham
Birmingham
04.2015 - 01.2017
- Prepared Monthly Bank Reconciliation and liaised with Treasury to resolve any differences.
- Completed monthly Payroll Reconciliation, Consultant Reconciliation, Cycle to Work, Salary sacrifice and Third party pay over reconciliations.
- Posted daily journals within SAGE to reflect usage of warehouse and linen items, whilst maintaining a clear audit trail.
- Ensured Standard Pension and AVC Pension were reconciled within month and investigated any discrepancies.
- Produced accurate general ledger entries within SAGE.
- Prepared Private Patient pay overs to consultants for the purchase ledger team.
- Provided support to Management Accounts ensuring accounting strings were setup and linked within SAGE.
- Updated and distributed Chart of accounts to Management Accounts, Treasury and Purchase Ledger.
- Responsible for posting monthly journal to clear the suspense account within SAGE to ensure prompt monthly close-down of general ledger.
- Preparation of third party pay overs for Purchase Ledger
- Posting month end journals in SAGE with a clear audit trail
- Met departmental training requirements to consistently improve standard of work.
Sales Advisor
River Island
08.2009 - 11.2014
- Developed high level customer care skills and ability to work efficiently under pressure.
- Driving sales targets and store performance.
- Specialised in providing one to one customer service.
- Working individually to maximize sales targets, both individual and store targets.
- Helping with day-to-day paperwork required to run the store.
- Handling cash and credit transactions.
Education
ACCA - Applied Knowledge, Applied Skills
Kaplan Open Learning (University of Essex Online)
Bachelor of Arts - Business And Human Resource Management
University of Wolverhampton
Wolverhampton, WLVA-Levels - History (B), Communication and Culture (B), English Language and Literature (C)
Halesowen College
GCSEs - Grades A-C (Including English and Maths)
Thorns Collegiate Academy
Skills
- Confident user of PFP to apply configuration in complex application
- ITIL framework understanding
- Strong financial background (Account Reconciliation, Financial Reporting)
- Analysing and simplifying large volumes of data
- Proficient user of MS Excel (VLOOKUP, XLOOKUP, PivotTables)
- Collaboration skills
- Continuous Improvement
- Problem solving
- Data analysis
- Meeting co-ordination
LANGUAGES
English - Native
Urdu - Fluent
Arabic - Advanced
References
References available upon request.
Timeline
ERP System Administrator
National Highways
10.2024 - Current
Cashier Manager (EDI Champion)
National Highways
11.2019 - 09.2024
Accounts and Business Manager
Bayberry Limited
06.2018 - 10.2019
Assistant Management Accountant
NHS England
01.2017 - 06.2018
Financial Accounts Assistant
University Hospitals Birmingham
04.2015 - 01.2017
Sales Advisor
River Island
08.2009 - 11.2014
ACCA - Applied Knowledge, Applied Skills
Kaplan Open Learning (University of Essex Online)
Bachelor of Arts - Business And Human Resource Management
University of Wolverhampton
A-Levels - History (B), Communication and Culture (B), English Language and Literature (C)
Halesowen College
GCSEs - Grades A-C (Including English and Maths)
Thorns Collegiate Academy
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