Overview
Work history
Education
Skills
Timeline
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Isla Maciver

Overview

3
3
years of professional experience

Work history

Pharmacy Dispenser

Rowlands
Inverness
02.2024 - Current
  • Maintained cleanliness within the pharmacy, providing a safe environment for staff and customers alike.
  • Maintained high standard of patient care by accurately dispensing prescribed medications. Ensuring that patients received their medicine in a timely manner.
  • Dispensed both over-the-counter and prescription-only medicines under Pharmacist supervision for improved service delivery.
  • Supported patients by advising on dosage instructions and potential side effects of medications.
  • Maintaining stock levels, ordering new supplies, and ensuring all medicines are stored correctly.
  • Accurately entering patient information and prescription details into the pharmacy's computer system.
  • Delivered excellent customer service through knowledgeable advice on over-the-counter medicines.

Customer Assistant

Tesco Extra
Inverness
11.2022 - 02.2024
  • Operated till systems smoothly, streamlining check-out process for customers.
  • Assisted customers with product recommendations to ensure they were satisfied with their experience.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Often would assist in supervisory roles which involved dealing with tight break schedules and dealing with customer complaints.
  • Maintained a clean, organised workspace to ensure that customers were satisfied with the store.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.

Education

NVQ Level 4 - Social Care

University of Highlands and Islands
Inverness, Highland

Skills

  • Knowledge of pharmaceutical calculations
  • Product recalls monitoring
  • Patient consultation
  • Prescription accuracy
  • Efficient time management

Timeline

Pharmacy Dispenser

Rowlands
02.2024 - Current

Customer Assistant

Tesco Extra
11.2022 - 02.2024

NVQ Level 4 - Social Care

University of Highlands and Islands

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Isla Maciver