Summary
Overview
Work history
Education
Skills
Timeline
Generic

Isla Curran

Warrington,Cheshire

Summary

Dedicated professional with expertise in maintaining hygiene standards and facilitating effective team collaboration. Demonstrates strong communication skills and exceptional time management, ensuring efficient food running operations. Committed to fostering patience and tolerance in all interactions, with a focus on achieving excellence in service delivery.

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

I have had 11 years experience at the Dance Studio Warrington where I have danced and taught for the past 11 years. I am also a company ambassador for the dance school, which teaches me all kinds of skills for my future. Over the course of these 11 years I have learnt different types of skills including, communication with older and younger people, helps to improve my coordination skills and helps me to grow my confidence.

I have also done 1 week of work experience at a private nursery for children 3mths-5yrs, some of the responsibilities included

. Communication skills

. Understanding the children's needs

. showing mature behaviour around the children


Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work history

Front of house team member

The Blue Bell bar and restaurant
Warrington, Cheshire
09.2024 - Current
  • Checked guest satisfaction regularly, addressing any issues promptly.
  • Delivered consistent professional service whilst handling multiple tasks simultaneously.
  • Communicated effectively with kitchen staff to ensure timely delivery of meals.
  • Upheld rigorous hygiene standards in all front-of-house areas.
  • Handled complaints effectively, resulting in increased customer satisfaction.
  • Established rapport with regular diners, fostering a loyal client base.
  • Balanced the needs of multiple tables whilst maintaining top-quality customer service.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

Education

GCSEs -

Great Sankey High School
Warrington
09.2020 - 06.2025

Skills

  • Hygiene standards
  • Communication skills
  • Team collaboration
  • Time management
  • Patience and tolerance
  • Food running

Timeline

Front of house team member

The Blue Bell bar and restaurant
09.2024 - Current

GCSEs -

Great Sankey High School
09.2020 - 06.2025
Isla Curran