
A highly motivated and results-driven Computer Science graduate, possessing a strong foundation in software development, problem-solving, and data analysis. In addition to technical expertise, I bring valuable customer service experience, where I developed strong communication and interpersonal skills, ensuring excellent customer experiences. A quick learner with a passion for technology and innovation, I thrive in dynamic environments and am eager to apply my technical skills alongside my customer-focused mindset to deliver impactful solutions
- Designed and sold bespoke kitchen solutions tailored to customer needs, budgets, and space requirements.
- Conducted detailed customer consultations, translating requirements into functional and visually appealing designs.
- Produced accurate quotations and design plans while ensuring compliance with company standards.
- Managed end-to-end customer journeys from initial enquiry to final sale, maintaining strong customer relationships.
- IT Support: Provide comprehensive technical support across the organization, hardware/software troubleshooting, and system maintenance
- Planday Management: Created and maintain comprehensive employee hour-tracking system using Excel, producing monthly reports to identify staffing patterns and potential scheduling issues.
- Property Management: Oversee renovation projects, coordinating with contractors and suppliers. Source materials at competitive prices, manage procurement processes, and develop design specifications.
- ClearCare System Administration: Serve as first-line technical support for the ClearCare platform, managing user administration including account creation and password resets. Provide troubleshooting assistance and system maintenance to ensure operational continuity.
- Designed kitchens, bathrooms, and bedrooms using specialist design software.
- Delivered tailored customer consultations and managed projects from concept to installation.
- Collaborated with installation teams and suppliers to ensure timely project delivery.
- Led a team of six to develop a VR showcase of our university.
- Successfully implemented VR showcase during university open days.
- Received significant praise and recognition from university officials for the quality of our work.
- Developed leadership, teamwork, and project management skills through this experience.
- Demonstrated creativity and technical proficiency in VR development.