Ishan Bhatt
Hatfield,Hertfordshire
Summary
Enthusiastic and motivated student eager to learn new skills and gain new knowledge. I apply excellent time management skills to complete accurate and thorough work. Prepared to learn and support team, taking on new challenges.
Overview
1
1
year of professional experience
Work history
Customer experience advisor
Santander UK
Luton, Central Bedfordshire
2024.09 - 2024.10
- Observed the critical role that security plays in finance to identify
potential scams and frauds and the processes used to assess risk factors for unusual patterns such as transaction monitoring systems. - Established rapport with customers using professional yet friendly communication style; built lasting relationships.
- Maintained up-to-date knowledge of company offerings, provided accurate information to clients.
Assistant
Jade Pharmacy
Hatfield, Hertfordshire
2023.07 - 2023.08
- Answered phone calls promptly, providing excellent customer service.
- Sustained high levels of organisation with attention to detail.
- Provided customer service, delivering high levels of satisfaction.
- Used problem-solving skills to resolve challenges and prioritise workload.
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
Education
Bachelor of Science - Accounting and Finance
Durham University
Durham 2025.09 -
Skills
- Efficient work ethic
- Punctuality and reliability
- Product display techniques
- Bilingual or multilingual
- Inventory management
- Outgoing and enthusiastic
- Superb time management
- Customer engagement techniques
Timeline
Bachelor of Science - Accounting and Finance
Durham University
2025.09 -
Customer experience advisor
Santander UK
2024.09 - 2024.10
Assistant
Jade Pharmacy
2023.07 - 2023.08