Isabelle Pike
Bournemouth ,Dorset
Summary
I am a hard working individual with experience in outstanding customer service, accurate order taking and have good communication in the kitchen along with my co-workers. I have demonstrated resilience under pressure and i am strong and confident in verbal communication. I am able to multi-task and have a good awareness of health and safety protocols. I am committed to delivering exceptional service and ensuring the customer has the best experience
Overview
1
1
year of professional experience
Work History
Waitress
Street Goose
Bournemouth, Dorset
08.2023 - 07.2024
- Maintained clean and organised dining area for customer comfort.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Improved customer satisfaction by providing efficient and friendly service.
- Utilised professional communication skills to resolve customer complaints.
- Accommodated special event needs, provided customised services for parties.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Collaborated with kitchen staff to ensure order accuracy.
Education
GCSEs - English language & literature, Maths, Combined Science, Sports Science, Performing Arts, RS, DT
Bournemouth Collegiate School
Bournemouth 09.2022 - 06.2024
A-Levels - Psychology, Photography, BTEC Sport
Bournemouth Collegiate School
Bournemouth 09.2024 -
Skills
- Resilient under pressure
- Verbal communication
- Order processing
- Outstanding customer service
- Customer feedback handling
- Health and safety awareness
- Precise order taking
- Expert multitasker
Affiliations
- my passion is dance, i have been dancing since i was two years old and i am very dedicated. i take part in ballet, tap and modern jazz.
- I am apart of a cheerleading team where i have learnt a variety of skills and now i have been giving a coaching role for the younger pupils within my cheerleading group
Accomplishments
I have achieved dancing awards in all three disciplines (ballet, tap, modern) up to grade five.
References
References available upon request.
Timeline
A-Levels - Psychology, Photography, BTEC Sport
Bournemouth Collegiate School
09.2024 -
Waitress
Street Goose
08.2023 - 07.2024
GCSEs - English language & literature, Maths, Combined Science, Sports Science, Performing Arts, RS, DT
Bournemouth Collegiate School
09.2022 - 06.2024
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