Dependable and driven individual with strong work ethic seeking role in retail. Possesses excellent customer service and communication skills, coupled with knack for problem-solving. Aims to contribute to positive shopping experience and boost customer satisfaction.
Energetic and driven, with strong communication skills. Demonstrates proficiency in assisting customers, ensuring seamless shopping experience.
Work history
Retail Assistant ( Work experience)
Marks & Spencer
Leicester, Leicestershire
08.2023 - 08.2023
Assisted in stock replenishment to maintain store appearance.
Ensured visual merchandising standards with regular display updates.
Supported team members for improved operational efficiency.
Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
Delivered excellent customer service by answering queries and providing product information.
Maintained clean shop floor, promoting a welcoming environment.
Assisted customers in locating specific items to boost satisfaction.
Monitored display stock levels, replenishing for consistently well-stocked sales floor.
Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Stayed updated on current promotions and new products to provide accurate information to customers.
Education
A-Levels - Fashion and Textile design/ Psychology/ Sociology
Wyggeston and Queen Elizabeth College
Leicester
09.2024 -
GCSEs - Maths, English language, English Literature, Combined Science, History, Drama. Fine Art, Spanish
Manor High School
Leicester
09.2022 - 06.2024
Skills
Retail industry understanding
Sales persuasion
Merchandising awareness
Merchandise arrangement
Visual display creativity
Fashion trends awareness
Visual merchandising
Efficient multitasking
Customer Service
Product knowledge
Outgoing and enthusiastic
Superb time management
Stocking shelves
Energetic self-starter
Patience and empathy
Affiliations
My interests and hobbies include fashion design, Make-up design, international travel as well as cooking and baking inspired by my travels
Timeline
A-Levels - Fashion and Textile design/ Psychology/ Sociology
Wyggeston and Queen Elizabeth College
09.2024 -
Retail Assistant ( Work experience)
Marks & Spencer
08.2023 - 08.2023
GCSEs - Maths, English language, English Literature, Combined Science, History, Drama. Fine Art, Spanish