Summary
Overview
Work history
Education
Skills
Websites
Personal Information
Custom
Languages
Timeline
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Isabella Hidalgo

Isabella Hidalgo

Maidenhead,West Berkshire

Summary

Results-driven professional with expertise in campaign planning, brand activation, and event management. Proven ability to lead cross-functional teams, manage budgets, and track KPIs effectively. Skilled in CRM systems and Microsoft Office Suite, with strong communication and decision-making capabilities. Focused on driving organizational success through innovative strategies and stakeholder engagement.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work history

Campaign manager

N2O Ltd.
Maidenhead, Windsor and Maidenhead
03.2023 - 07.2025
  • Lead end-to-end campaign delivery across email, social, in-store, and experiential touchpoints.
  • Managed standout campaigns including Coca-Cola Christmas Truck Tour, Fanta x Beetlejuice Halloween, Sprite x Wingjam, Schweppes at Taste of London, Superdrug Presents, Tesco Summer Roadshow, Diet Coke – This is My Taste, Gin and Rum Festival, Share a Coke activation, Meals Roadshow, Barcode Festival, Powerade race series, CBP conferences, and National Convenience Show.
  • Primary contact for key accounts; turned client goals into actionable campaign briefs.
  • Executed live brand activations across various venues, ensuring high-quality delivery.
  • Monitored campaign performance using metrics such as ROI, impressions, and engagement.
  • Collaborated with suppliers, venues, and creative teams under tight timelines and budgets.

Talent Management Team Leader

N2O Ltd.
01.2022 - 03.2024
  • Supervised and motivated a high-performing team delivering staffing for national campaigns.
  • Oversaw job advertising, team performance tracking, and complaint handling.
  • Partnered with senior leadership on recruitment, training, and coaching.
  • Collaborated across departments to ensure optimal staffing for campaigns.

Senior Talent Management Executive

N2O Ltd.
02.2021 - 01.2022
  • Weekend lead managing staffing operations and issue resolution.
  • Handled recruitment, contractor support, and system updates.
  • Liaised internally to ensure smooth staffing and campaign prep.

Creative Traffic Coordinator

N2O Ltd.
08.2019 - 11.2020
  • Coordinated creative resourcing across campaigns by working closely with senior stakeholders, managing project timelines, and ensuring accurate workflow tracking using Trello, Resource Guru, and Agile tools.
  • Liaised with recruitment agencies to source and manage freelancers, tracked time and budgets, and handled invoice administration for smooth operational delivery.
  • Acted as a key communication hub between Creative, Campaign Management, and Business Development teams to ensure project visibility, resolve scheduling conflicts, and maintain effective cross-departmental collaboration.

Talent Management Executive

N2O Ltd.
02.2017 - 08.2019
  • Weekend lead managing staffing operations and issue resolution.
  • Handled recruitment, contractor support, and system updates.
  • Liaised internally to ensure smooth staffing and campaign prep.

Front of House – Receptionist

Fredericks Hotel & Spa
06.2016 - 02.2017
  • Delivered high-quality guest service and handled complaints.
  • Managed billing and upselling opportunities.
  • Provided professional, front-of-house support.

Reservations Coordinator – Holiday Inn Windsor and Maidenhead

Holiday Inn
02.2016 - 08.2016
  • Handled individual and group reservations via phone, email, and in person, using property management systems and maintaining accurate records for seamless guest experiences.
  • Delivered exceptional customer service by responding to inquiries, managing special requests, applying correct rate codes, and utilising upselling and yield management strategies to maximise occupancy.
  • Maintained administrative accuracy by logging daily reports in Excel, managing billing and third-party authorisations, and building strong relationships with travel agents to ensure correct commissions.

Education

A Levels - Spanish, Psychology, ICT

Furze Platt Senior School & Sixth Form
01.2012 - 01.2014

Skills

  • Campaign Planning & Execution
  • Brand Activation & Event Management
  • Client & Stakeholder Management
  • Cross-functional Team Leadership
  • Talent Strategy & Deployment
  • Budgeting & KPI Tracking
  • Creative Briefing & Collaboration
  • Complaint Resolution & Process Improvement
  • CRM
  • Microsoft Office
  • Freshdesk
  • Teams
  • Excellent Communication & Decision Making

Personal Information

Hobbies: Travel, Sports, Reading, Music, Learning about different cultures

Custom

Available upon request.

Languages

Spanish
Fluent

Timeline

Campaign manager

N2O Ltd.
03.2023 - 07.2025

Talent Management Team Leader

N2O Ltd.
01.2022 - 03.2024

Senior Talent Management Executive

N2O Ltd.
02.2021 - 01.2022

Creative Traffic Coordinator

N2O Ltd.
08.2019 - 11.2020

Talent Management Executive

N2O Ltd.
02.2017 - 08.2019

Front of House – Receptionist

Fredericks Hotel & Spa
06.2016 - 02.2017

Reservations Coordinator – Holiday Inn Windsor and Maidenhead

Holiday Inn
02.2016 - 08.2016

A Levels - Spanish, Psychology, ICT

Furze Platt Senior School & Sixth Form
01.2012 - 01.2014

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Isabella Hidalgo