Isabella Drechsel
Cardiff
Summary
I have excellent interpersonal skills and I work well both independently and within a team. My numerous experiences in dealing with the general public have allowed me to develop effective communication skills and the ability to deliver efficient solutions to customer problems. I like to bring forth a motivated attitude to any job and enjoy taking on responsibilities and helping others.
Overview
4
4
years of professional experience
Work history
Volunteer shop assistant
Children's Hospice South West
Truro, Cornwall
2018.11 - 2020.01
- Offered assistance to elderly or less able customers for a compassionate shopping experience.
- Restocked shelves timely to guarantee availability of merchandise at all times.
- Managed till operations for a smooth transaction process.
- Tagged new clothing and removed old clothes from the racks, to ensure a consistent stock rotation.
- Responsible for showing new volunteers what their role would include and what tasks would be expected of them.
Waitress
Morrishes Fish and Chip Shop
Redruth, Cornwall
2022.07 - 2022.08
- Handled cash transactions accurately, ensuring a balanced till at the end of the shift.
- Improved customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organised dining area for customer comfort.
- Worked efficiently with kitchen staff to ensure order accuracy.
Cleaner
Tom's Holidays
Hayle, Cornwall
2020.08 - 2021.10
- Gained experience working both independently and within a team, depending on staff availability.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Dealt with lost customers requiring directions within the park.
- Reassured frustrated customers who had arrived before their holiday home had been cleaned or referred them to the on-site manager for more information.
Healthcare Assisstant
Treliske Hospital
Truro, Cornwall
2022.10 - 2023.01
- Assisted in patient care, improved comfort and well-being.
- Coordinated activities that encouraged social interaction amongst patients.
- Learnt how to communicate with a range of people, many of whom were often very frustrated and distressed.
- Took initiative in my work as it was often a very busy environment, reducing the one-on-one learning experiences.
- This experience made me a very adaptable person to new and unfamiliar situations, which is a skill that I can apply to any job.
Education
BSc - Chemistry
Cardiff University
2023.09 -
A-level - Chemistry, Spanish, Biology
Truro College
2020.09 - 2022.06
Skills
- Excellent Interpersonal communication
- Good organizational, planning and time management skills
- Seeks new responsibilities and takes initiative
Timeline
BSc - Chemistry
Cardiff University
2023.09 -
Healthcare Assisstant
Treliske Hospital
2022.10 - 2023.01
Waitress
Morrishes Fish and Chip Shop
2022.07 - 2022.08
A-level - Chemistry, Spanish, Biology
Truro College
2020.09 - 2022.06
Cleaner
Tom's Holidays
2020.08 - 2021.10
Volunteer shop assistant
Children's Hospice South West
2018.11 - 2020.01